Abstract:Abstrak. Pelatihan karyawan membantu perusahaan dan karyawan dalam meningkatkan kinerja. Heartist training merupakan bagian dari cultural transformation training yang dilaksanakan pada seluruh hotel dibawah naungan Accor. Tujuan penelitian ini adalah untuk meneliti persepsi karyawan mengenai program pelatihan heartist di Hotel Sofitel Bali Nusa Dua. Dalam penelitian ini, data diambil dari 86 orang karyawan dari Hotel Sofitel Bali Nusa Dua melalui kuesioner terstruktur dan kemudian dianalisis dengan metode stat… Show more
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