2020
DOI: 10.2478/amso-2020-0004
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Student Relationship Management Optimization Using Organizational Process Automation Tools

Abstract: Organizational process optimizations are crucial to meet nowadays challenges, especially in the educational institution environment, where information flow is very intense, and actors involved are different from decision making perspective. The relations with students are one of the most important aspect of educational institutions processes, therefore, the more automated and digitalized is this process, the more attention can be invested to continuous improvement of other organizational processes. Our study i… Show more

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Cited by 5 publications
(3 citation statements)
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“…The migration propensity of young graduates has a background behind a well-developed network of Romanian doctors, Romania being one of the largest exporters of medical labor for OECD countries OECD [ 10 , 11 , 82 ]. Thus, young graduates tend to make decisions regarding migration to continue their studies and even for employment in other countries of destination.…”
Section: Discussionmentioning
confidence: 99%
“…The migration propensity of young graduates has a background behind a well-developed network of Romanian doctors, Romania being one of the largest exporters of medical labor for OECD countries OECD [ 10 , 11 , 82 ]. Thus, young graduates tend to make decisions regarding migration to continue their studies and even for employment in other countries of destination.…”
Section: Discussionmentioning
confidence: 99%
“…Previously, many researchers have worked onvaried tools. Timus et al (2020) worked on power automate/ MS Flow to automate student relationship management to prepare internal regulations and staff for this transformation. Hyun et al (2021) improved business productivity by applying RPA named CoAP which is replaced to perform the repetitive patterned tasks done by many people.…”
Section: Literature Reviewmentioning
confidence: 99%
“…A study related to continuous improvement of the student relationship management by active usage of ICT solutions in the epidemiological context (COVI-19), is developed in [11].…”
Section: Fig 3: Position Of the Dadm Domain In Complex Planementioning
confidence: 99%