Student Perceptions of the Instructor's Relational Characteristics, the Classroom Communication Experience, and the Interaction Involvement in Face-to-Face versus Video Conference Instruction

The computer-mediated communication (CMC) classroom: a challenge of medium, presence, interaction, identity, and relationship

“…Awareness of these influences can improve the use of CMC in the learning process (Arbaugh, 2001;Yamada, 2009). Social presence can be increased through instructor immediacy as expressed in the use of present-tense verbs, inclusive pronouns, and verbal expressions of interest (Umphrey et al, 2008). Instructor openness further reduces psychological distance and increases student participation, learning, and course satisfaction .…”

“…An instructor's immediacy influences student communication and willingness to participate in the course (Umphrey, Wickersham & Sherblom, 2008); affects student ratings of an instructor's competence, trustworthiness, and caring ; and induces greater student learning and course satisfaction (Arbaugh, 2001). Supportive communication by an instructor is followed by supportive student participation in later CMC class sessions (Deutschmann & Panichi, 2009).…”

The communicative competences of students and teachers in different levels of education in North Cyprus

“…Mazer and Hunt (2008) support the findings of this study by arguing that teachers' classroom behaviors and manners of lecturing affect the student motivation. Umphrey et al (2008) suggest that it is necessary for teachers to make use of technological opportunities in order to achieve a more effective lecturing and to improve the communication in classroom.…”

Engaging the Digitally Engaged Student

“…Additionally, speed and convenience were viewed as more important to students regardless of the format of instruction. Focusing more on the instructor, Umphrey, Wickersham, and Sherblom (2008) found that instructor immediacy and receptivity, classroom communication connectedness/mutuality, satisfaction, quality, and interaction involvement were all viewed more negatively in the CMC environment than those in the FtF context. Both of these studies point to the need for increased instructor involvement in order to have successful CMC-based courses, whether in person or in an online context.…”

“…Many of the technologies used in distance learning and enhanced traditional classrooms are primarily communication technologies. Examples include chat rooms (Kirkpatrick, 2005), virtual worlds (Nesson & Nesson, 2008), discussion boards (Levine, 2007), and videoconferencing (Umphrey, Wickersham & Sherblom, 2008). This communication technology use is consistent with a clear desire for quality interactions in any learning environment.…”