Structural transformation of fuzzy analytical hierarchy process: a relevant case for Covid-19

Kansara, Surendra; Modgil, Sachin; Kumar, Rupesh

doi:10.1007/s12063-022-00270-y

Cited by 15 publications

(5 citation statements)

References 115 publications

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“…The future scope of this study expands on identifying the most significant enablers related to e-commerce in various countries. Future studies may be carried out using Fuzzy-MICMAC Analysis, SEM, multicriteria decision-making techniques like ANP and AHP (Kansara et al , 2022) can be used for causal relationships among the enablers. In addition, further research can be done on the impact of an effective supply chain on customer satisfaction.…”

Section: Discussionmentioning

confidence: 99%

COVID-19 turbulence and positive shifts in online purchasing by consumers: modeling the enablers using ISM-MICMAC analysis

Sharma

Kumar²,

Chauhan³

2022

JGOSS

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Purpose Suppliers and marketers have started planning toward postpandemic scenarios where logistics and retail will happen in a new way with the help of technological advances. This shift means new challenges for manufacturers, suppliers and retailers, and there is a need for strategic sourcing decisions for a robust supply chain system, logistics and on-time delivery system, as consumers have shown a positive change in online buying behavior. Furthermore, with digital transformation, customers are expected to not return to traditional buying. Hence, it becomes essential to identify the factors acting as enablers of online purchase behavior for sustainable digital business. This study aims to analyze the positive shifts in online purchasing by consumers, identify and model the enablers of positive transformations in online purchasing by consumers. Design/methodology/approach The interpretative structural modeling (ISM) technique is used to draw the interrelationships among the variables and their impact on online buying. A context-oriented relationship among the factors has been set up through the expert opinion technique. A total of 40 specialists have been approached for this. ISM with Matrice d’impacts croisés multiplication appliquée á un classment (MICMAC) analysis was used to prioritize these drivers, identify the most critical factors and establish a driver-dependence relationship among these drivers. Findings Several significant categories of enablers like health, trust, convenience, work from home, referral buying, panic purchase and overstocking possess a strong influence on the shift to online due to the pandemic. The results will help the policymakers, suppliers, retailers, managers and practitioners with insights to plan, prepare for challenges and make decisions toward preparation and shifting to the emergent digital world. In addition, the study provides academicians scope for further research in the related area. Research limitations/implications Consumer behavior significantly impacts retail and supply chain business, as it is an interface with the customer and links between a manufacturer and a customer. This study provides an insight into the shift in purchase behavior which can help suppliers in this transition phase to be better prepared for tomorrow to achieve sustainable competitive advantage. Originality/value This study assists practitioners and researchers in understanding the interrelationships among the factors using ISM-MICMAC analysis in a realistic way rather than daydreaming with overambitious goals.

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Section: Discussionmentioning

confidence: 99%

COVID-19 turbulence and positive shifts in online purchasing by consumers: modeling the enablers using ISM-MICMAC analysis

Sharma

Kumar²,

Chauhan³

2022

JGOSS

Self Cite

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“…Past researches and field surveys in progressive nations of Asia, Latin America, and Africa have manifested that farmers get good yields after a couple of years and good earnings after the conversion period (Bacon, 2005 ; Bolwig et al, 2009 ; Tovar et al, 2005 ; Valkila, 2009 ). Selling organic produce to the organic market outlets is more likely to see higher returns on their investments; formal markets provide more earnings than supplying to informal markets which may increase farmers' livelihood (Kansara et al, 2022 ; Kurgat et al, 2018 ; Bernard 2017 ). “Women organic farmer Rita Ramola said that organic farming has improved the livelihood of the farmers in the village gradually, in conventional farming the return on investment was very less”.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Selling organic produce to the organic market outlets is more likely to see higher returns on their investments; formal markets provide more earnings than supplying to informal markets which may increase farmers' livelihood (Kansara et al, 2022;Kurgat et al, 2018;Bernard 2017). "Women organic farmer Rita Ramola said that organic farming has improved the livelihood of the farmers in the village gradually, in conventional farming the return on investment was very less".…”

Section: Recognized Positive Effects Of Organic Agriculture On the Li...mentioning

confidence: 99%

Effect of organic food production and consumption on the affective and cognitive well-being of farmers: analysis using prism of NVivo, etic and emic approach

Tomar

Sharma

Kumar

2023

Environ Dev Sustain

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Extant research studies support has stressed the significance of nourishment on the physical health of humans. Some of the past academic literature has also hinted at an interconnect between food, thoughts, and action that becomes especially significant in the current era of Anthropocene. Organic farming production and consumption can not only enhance economic well-being but also promote social well-being along with subject well-being. Beyond the individual level, a community level facilitates fostering physical emotional physical and emotional ecosystems. However, several studies have inferred seemingly dubious claims about the impact of natural food intake on the mental well-being of an individual. In light of this impinging need, this first-of-its-kind study focused to search the impact of organic food consumption on the cognitive behaviour of individuals. Interview-based qualitative field research with 30 peasants’ families was conducted in two phases in the model organic village of Manj Gaon of Uttarakhand. Results indicate that organic farming has positively impacted the mental well-being of the farmers, and apart from it, physical health, food security, and financial security are the fringe benefits for native organic farmers. However, there are many bottlenecks from the policy perspective such as non-availability of organic seeds, lack of marketplaces, lack of transportation infrastructure, and almost no facility of cold storage and warehouse, especially during the time of summer season. All these significantly hamper the adoption and sustenance of organic food production and consumption. Although many farmers exhibit the attributes of subjective well-being, as an outcome, it is rooted in the consumption of organic food, because better intake leads to a better thought process and eventually the results get reflected in the form of a better human being. To conclude, better thoughts, emotions, mind, and health of a human individual and society are strongly rooted in the adoption of chemical and pesticide-free food, i.e. organic.

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“…Croson and Donohue (2006) recommended controlling demand at constant (average) level. Armistead and Clark (1994) recommended (1) overbooking and establishing recovery procedures and (2) recognize when capacity reaches the limit and queues begin to develop and reinforce waiting (scheduling customer) as potential actions during peaks to control customer arrival (Kokkinou and Cranage, 2013; Kansara et al. , 2022).…”

Section: Review Of Literature and Theory Buildingmentioning

confidence: 99%

Demand management approaches in services sector and influence on company performance

Rajani

Heggde

Kumar

et al. 2022

IJPPM

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PurposeThe purpose of this paper is to empirically examine the impact of supply chain risks (SCRs) and demand management strategies (DMSs) on the company performance in order to study the use of DMSs in delivering improved results even in the presence of SCRs. The SCRs considered under the study are as follows: demand variability, constrained capacity and quality of services delivery, and competitive performance, customer satisfaction and financial performance are the measures considered for company performance.Design/methodology/approachThis study is based on a survey of 439 businesses in India representing 10 groups of services industries (information technology/IT enabled services, business process outsourcing, IT infrastructure, logistics/transportation, healthcare, hospitality, personal services, consulting, education and training, consumer products and retail), using structural equation modeling (SEM) methods.FindingsThe findings reveal that presence of demand variability risk has significant influence upon the use of demand planning and forecasting, controlling customer arrival during peaks and shifting demand to future. Mismatch of capacity against demand (unused capacity) leads to the use of techniques to influence business during lean periods, thereby resulting in enhanced supply chain (SC) and financial performance. Controlling customer arrival during peaks to shift the demand to lean periods leads to enhanced financial performance. Presence of delivery quality risk does not significantly influence the use of DMS. Also, short-term use of customer and business handling techniques does not exert significant influence on company performance.Research limitations/implicationsThe study has limitations as follows: (1) respondents are primarily from India while representing global organizations, (2) process/service redesign to relieve capacity as a DMS is not considered and (3) discussion on capacity management strategies (CMSs) is also excluded.Practical implicationsSC managers can be resourceful in shifting the peak demand to future with the application of techniques to control customer arrival during peaks. The managers can also help enhance business by influencing business through offers, incentives and promotions during lean periods to use available capacity and improve company performance.Originality/valueThis study is one of the first empirical works to explore how presence of SCRs influences the use of DMS and impacts the three types of company performance. The study expands current research on demand management options (DMOs) by linking three dimensions of company performance based on the data collected from ten different groups of service industry.

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Structural transformation of fuzzy analytical hierarchy process: a relevant case for Covid-19

Cited by 15 publications

References 115 publications

COVID-19 turbulence and positive shifts in online purchasing by consumers: modeling the enablers using ISM-MICMAC analysis

COVID-19 turbulence and positive shifts in online purchasing by consumers: modeling the enablers using ISM-MICMAC analysis

Effect of organic food production and consumption on the affective and cognitive well-being of farmers: analysis using prism of NVivo, etic and emic approach

Demand management approaches in services sector and influence on company performance

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