“…For example, the confusion over new roles and the fear of the unknown were experienced by some New York City police officers during the transition toward a community policing philosophy over a decade ago (Pisani, 1992; see also Lewis, Rosenberg, & Sigler, 1999). Police reluctance to change was evidenced in research suggesting that some large police agencies failed to restructure their organizational design, and others changed in the opposite direction of the restructuring suggestions offered by community policing reformers (Maguire, Shin, Zhao, & Hassell, 2003). Law enforcement agencies might be reluctant to restructure their organization to confront electronic crimes, and might also encounter experienced personnel who would plausibly resist being reassigned to the Internet fraud division due to the new roles and extensive training necessary to perform the duty.…”