Striving for transparency and efficiency in e-government

Lee, Jungwoo; Oh, Kangtak; Kwon, Hun Yeong

doi:10.1145/1509096.1509133

Cited by 9 publications

(2 citation statements)

References 12 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The objective of this paper is to examine the factor determining EGP adoption by Malaysian SMEs. The current study involved in the post introduction phase of e-government portal in Malaysia as earlier studies confirm that e-procurement in Malaysia was never accepted by the SMEs Eei et al (2012); Aman and Kasimin (2011), Kaliannan and Awang (2008); Colesca (2009); Kaliannan et al (2009); Lee et al (2008); Croom and Brandon-Jones (2007); George (2007); Salleh et al (2006); Chu et al (2004).…”

Section: Introductionsupporting

confidence: 51%

Factors influencing Malaysian small and medium enterprises adoption of electronic government procurement

Soong

Ahmed

Tan

2020

JOPP

View full text Add to dashboard Cite

Purpose This study aims to examine Malaysian small and medium-sized enterprises (SMEs) Adoption of electronic government procurement (EGP) in the post-introduction phase as the portal was introduced in the early year 2000. Design/methodology/approach This study integrated electronic public services into two acceptance theories (the technology acceptance model [TAM] and unified theory of acceptance and use of technology [UTAUT] framework) and having a direct measurement of the criterion. Both TAM and UTAUT models measure the behaviour intention to use and indirectly measure the criterion of actual usage along with behavioural intention. Besides, this study conducted a systematic sampling survey in SMEs located in Klang Valley (the business hub in Malaysia). Findings The results confirm that effort expectancy, performance expectancy and social influences had a direct effect on the adoption of EGP in the private sector. Rather than the original UTAUT setup, the behavioural intention would influence user behaviour. Social implications The implications and policy recommendations of these findings will be used by both SMEs and the government to improve the EGP delivery. Originality/value The gap with this study is at the time the Malaysian Government introduced e-procurement. The SMEs were quite new and had limited knowledge in the e-procurement during the introduction phase. Both SMEs and the government will use the implications and policy recommendations of these findings to improve the EGP delivery in the current post introduction phase.

show abstract

Section: Introductionsupporting

confidence: 51%

Factors influencing Malaysian small and medium enterprises adoption of electronic government procurement

Soong

Ahmed

Tan

2020

JOPP

View full text Add to dashboard Cite

show abstract

“…Avoid unnecessary purchase / project (Achterstraat, 2011) Real time access information or real time bidding (Ndou, 2004) Automation of procurement process (Henriksen & Mahnke, 2005) Increase competition among the bidders or suppliers (Hanna, 2010;IMF, 2010;Mahmood, 2010;Thai 2001) Reduce human intervention in bidding process (Khanapuri et al, 2011;Magrini, 2006) Standardization enactment (More consistency in procurement phase) (UN, 2006;Zhang & Yang, 2011) Monitoring and tracking application (Achterstraat, 2011;ADB, 2010; Efficient and secure document transmission (AG, 2005;Chang, 2011;Hanna, 2010;Zhang & Yang, 2011) Managerial control and collaboration (Henriksen & Mahnke, 2005) Transparency and accountability (Croom & Brandon-Jones, 2005;Panda et al, 2010;Pathak et al, 2009;Vaidya et al, 2006) Make a procurement process faster and easier (Hanna, 2010) Obtain the best quality / price ratio (Kaliannan,Raman & Dorasamy, 2009;Lee,Oh & Kwon, 2008) Table 1: Public e-procurement anti-corruption factors Source: (Neupane, Soar, et al, 2012) There is limited research on ways to reduce corruption within public procurement. Vaidya et.al (2004) discussed twelve case studies and identified key benefits of public e-procurement in the Australian public sector based on the use of the Balanced Scorecard approach and critical success factors.…”

Section: Anti-corruption Factors Some Key Referencesmentioning

confidence: 99%

An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

Neupane

Soar

Vaidya

2014

AJIS

View full text Add to dashboard Cite

One of the significant potential benefits of e-procurement technology is reducing opportunities for corruption in public procurement processes. The authors identified anticorruption capabilities of e-procurement through an extensive literature review and a theoretical model representing the impact of three latent variables: monopoly of power, information asymmetry, and transparency and accountability upon the dependent variable, the intent-to-adopt e-procurement. This research was guided by the PrincipalAgent theory and collected the perceptions of 46 government officers of the potential of public e-procurement to reduce corruption in public procurement processes. Results were analysed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) approach. The findings suggest that the intent-to-adopt e-procurement has a positive and significant relationship with the independent variables that might inform developing countries in strategies to combat corruption in public procurement.

show abstract

Consolidated performance measurement framework for government e-procurement focusing on internal stakeholders

Chomchaiya

Esichaikul

2016

Information Technology &Amp; People

View full text Add to dashboard Cite

Purpose – The purpose of this paper is to develop a consolidated framework for government e-procurement (e-GP) performance measurement based on the importance internal stakeholders attach to performance measures and metrics, providing in-depth understanding of their interest in e-GP performance. Design/methodology/approach – This study is divided into two main phases: internal stakeholder identification and consolidation of performance measures and metrics. The mixed-methods approach follows semi-structured expert interviews with questionnaires collected from 413 internal stakeholders. Findings – Five internal stakeholder groups were identified: management, auditors, financial officers, service users, and service support staff. Eight measures and 44 corresponding metrics were consolidated, and 21 significantly distinct performance metrics were identified from stakeholders’ perceptions. As expected, financial measures were most important to financial officers, while contract management was most important to service support staff. Practical implications – Although e-GP processes can vary by country, this study’s approach to developing an e-GP performance measurement framework is adaptable, offering beneficial guidelines for designing e-GP performance measurement systems. Originality/value – This paper goes beyond the existing literature by magnifying the internal stakeholder roles and perceptions of importance, as reflected in the consolidated e-GP performance measurement framework. The consolidation approach with theoretical references (new public management, transaction cost economics, and institutional theory) yielded comprehensive e-GP-specific performance measures and metrics, providing a rigorous approach to measuring e-GP performance.

show abstract

Striving for transparency and efficiency in e-government

Cited by 9 publications

References 12 publications

Factors influencing Malaysian small and medium enterprises adoption of electronic government procurement

Factors influencing Malaysian small and medium enterprises adoption of electronic government procurement

An Empirical Evaluation Of The Potential Of Public E-Procurement To Reduce Corruption

Consolidated performance measurement framework for government e-procurement focusing on internal stakeholders

Contact Info

Product

Resources

About