Stress in a Social Services Day Centre

Gardner, Damian; Rose, John

doi:10.1111/j.1468-3156.1994.tb00135.x

Cited by 7 publications

(6 citation statements)

References 2 publications

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“…Even though there is a relationship between these measures, this is often not clearly articulated. Studies have also been conducted with staff in substantially different working environments such as day centres (Gardner & Rose 1994) and community teams (Holt & Oliver 1989), or at varying levels of the same organization (Thomson 1987;Hatton et al 1997). Samples may be so diverse as to make generalization of the results problematic.…”

Section: Stress In Community Residential Servicesmentioning

confidence: 99%

Investigating the relationship between stress and worker behaviour

Rose

Jones

Fletcher

1998

J intellect Disabil Res

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Direct care staff working in six residential group homes for people with intellectual disability were asked to complete a questionnaire which asked for information on levels of stress (anxiety and depression), the types of demand experienced by the staff, the support they received and the constraints they faced at work. Staff were also observed at work using a schedule which detailed who they interacted with, the content and type of interaction, and what activities staff were involved in. Measurement of workers' anxiety and depression levels confirmed management assessments of staff stress levels in the homes: two residential group homes were classified as 'low stress' and four as 'high stress'. A number of differences emerged between the two groups. Staff in the high stress homes reported greater demands and less support than those in the low stress homes. Higher levels of interaction were found between staff and residents in low stress houses, where more of the interaction was given as assistance and positive interactions. However, activities in higher-stress group homes appeared to be more community oriented, with staff spending a much greater amount of time out of the house. The importance of these results for both staff and residents is discussed, and suggestions for further work are made.

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Section: Stress In Community Residential Servicesmentioning

confidence: 99%

Investigating the relationship between stress and worker behaviour

Rose

Jones

Fletcher

1998

J intellect Disabil Res

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“…There is an increasing literature on staff stress in learning disability services and recognition that stress abatement efforts are necessary (Power and Sharpe 1988, Allen et al 1991, Edwards and Miltenberger 1991, Sharrard 1992, Stenfert Kroese and Fleming 1992, Corrigan 1993, Hatton and Emerson 1993, Rose 1993, 1995, Gardner and Rose 1994, Hatton et al 1995, Potts et al 1995a. It is difficult to make generalizations from the results of this work.…”

Section: 2mentioning

confidence: 65%

The impact of a stress management programme on staff well-being and performance at work

1998

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Original article can be found at: http://www.informaworld.com/smpp/title~content=t713697904 Copyright Informa / Taylor and Francis Group. DOI: 10.1080/02678379808256854 [Full text of this article is not available in the UHRA]Stress management programmes were implemented for direct care staff in two group homes for people with learning disabilities. Staff working in three similar homes were used as controls. Assessments were made of anxiety and depression levels and demands, supports and constraints at work. Staff in the intervention houses were also observed at work to determine who they were interacting with, the nature and type of the interaction and the amount of time spent on different aspects of the job. This information was used to inform and develop an intervention aimed at the groups of staff involved. Goals were set with the aim of reducing levels of anxiety and depression in staff and these were subject to review. Reassessment in intervention houses showed reductions in anxiety and increased perceived support when compared to controls. There were also changes in some observational measures, particularly increased positive interactions and assistance given to clients, and formal education programmes. These results suggest that intervening to reduce levels of anxiety and depression can have a positive impact on work performance in these settings

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“…However, the Devereux et al (2009) study outlined in this article does not support this idea. Gardner and Rose (1994) carried out a questionnaire based intervention study in a social services day centre with 18 direct care staff working with people with intellectual disabilities who took part in a stress management programme. It was found that staff had high levels of anxiety and depression, as indicated by the Thoughts and Feelings Index (Fletcher, 1989), which were correlated with an increased perception of work stress.…”

Section: The Role Of Social Support and Burnoutmentioning

confidence: 99%

Does organizational climate impact upon burnout in staff who work with people with intellectual disabilities? A systematic review of the literature

Thompson¹,

Rose

2011

J Intellect Disabil

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Staff stress and burnout is a prominent area of research in relation to services for people with intellectual disabilities. The aim of this article is to review the literature in relation to organizational climate in order to investigate whether there is a relationship between organizational variables and staff burnout. A systematic literature search yielded 21 articles which fell into two categories. Earlier studies tended to focus on deinstitutionalization, whereas later studies appeared to be influenced by work-stress theories, including 'person-environment fit' and demand control. Overall, it was found that an organizational climate that has a better 'person-environment' fit promotes greater job satisfaction and reduced burnout. Future research could focus upon the social or therapeutic aspects of the environment within services for people with intellectual disabilities to address an area of research which appears to have been overlooked.

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Stress in a Social Services Day Centre

Cited by 7 publications

References 2 publications

Investigating the relationship between stress and worker behaviour

Investigating the relationship between stress and worker behaviour

The impact of a stress management programme on staff well-being and performance at work

Does organizational climate impact upon burnout in staff who work with people with intellectual disabilities? A systematic review of the literature

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