Stress and Residential Staff: Towards an Integration of Existing Research

Abstract

This paper examines the literature relating to stress in staff who care for people with learning disabilities. The majority of published studies have considered stress in residential staff. When assessing the studies, it soon becomes apparent that there is considerable variability between them in terms of methodology and results. However, the main reason for the range of results probably represent differences in organisational structure of the services surveyed. Despite this variability some simple general trends emerge which suggest that potential stressors and supports vary depending upon their proximity within the organisational structure. Models are presented on how these inter-relationships might be considered.

Parentalité et déficience intellectuelle : exploration des représentations sociales des intervenants impliqués

“…Un haut niveau de stress peut susciter des comportements similaires à ceux découlant de l'épuisement professionnel, tels que l'absentéisme ou la mobilité professionnelle, qui ont des répercussions négatives sur l'offre de services (Hatton et Emerson, 1993;Rose, 1995). Les intervenants vivant avec un haut niveau de stress interagissent moins fréquemment et de manière moins positive avec leurs clients (Lawson et O'Brien, 1994;Rose, Jones et Fletcher, 1998a, 1998b.…”

Adalet Algısı ve Tükenmişliğin Örgütsel Vatandaşlık Davranışları Üzerindeki Öncüllük Rolü

“…Bunun sonucunda, gittikçe artan bir şekilde işten soğuma, işe gitmeyi istememe, yüklenmiş-lik, tahammülsüzlük, kendinden şüphe-lenme ve kendilik imajına uygun olmayan şekilde davranma ortaya çıkabilmektedir (Maslach ve diğ., 1981;Maslach ve diğ., 1997;Mitchell ve Hastings, 2001;Pines 1993;Rose 1995;;Schaufeli ve diğ., 1993;Wright ve Cropanzano, 2000).…”

Untitled

“…According to Rose et al (1994) high staff stress has been implicated in poor staff performance, and other staff behaviors with negative consequences, such as staff absenteeism (Hatton and Emerson, 1993;Rose, 1995). Stress commonly happened when the work demands exceed the employee ability to cope (Lazarus and Folkman, 1984).…”