Stress and Job performance: A study on banking sector of Northern region of Sri Lanka

Abstract

Modern day business organizations that are operate in complex and demanding markets are often create stress among its employees. Some argue that a certain level of stress is vital for people to achieve greater heights. Others think they will perform much efficiently if they are allowed to work under minimal stress. However, organizations are designing their job roles to get that extra punch from the human resources; and those who capable of handling such complexities will be rewarded. As such, this study was carried out in the Northern region of Sri Lanka, with the primary objective of understanding the effect of stress of bank employees and its impact over performance. Secondly, this research is trying to identify the effect of stress relate to job, organizational and individual factors and their relationships over performance. Above objectives are achieved with the techniques; correlations and regression. Correlations and coefficient is carried out to determine the relationship between variables. To test the effect of stress over performance, a regression analysis is carried out. Further, revealed that the relationship between stress and performance is negative and concluded that the stress is impacting over the performance of the employees of bank industry.

Mediation Role of Work Stress on the Effect of Work-Life Balance and Work Environ-ment on Employee Performance of XYZ Leasing Company

“…Based on the results of data processing in the analysis of sub-structure path 2, it was found that the Y variable, namely work stress, significantly affected the variable (Z) the employee performance. This is supported by Jayasinghe and Mendis (2017) where the results state that stress factors such as work, organizational and individual factors have the effect of 52.9% on performance. Stress has an impact on decreasing employee performance as evidenced by the negative relationship between stress and performance.…”

“…Stress can arise due to pressure or tension that comes from misalignment between a person and his environment, in other words, if the means and demands of the job are not in line with the needs and abilities of a person, then it can be a trigger for stress. This is supported by the research by Jayasinghe and Mendis (2017) on the banking sector in the northern region of Sri Lanka, where the results of the study state that stress factors such as work, organizational and individual factors have an influence of 52.9% on performance. Stress has an impact on decreasing employee performance as evidenced by the negative relationship between stress and performance.…”