Strategy to improve communication for deaf individuals in a basic health unit: "help, need assistance?"

Abstract

Accessibility is crucial to ensure that all users have interfaces that meet their needs and preferences, promoting inclusion in all sociocultural spaces. In the context of healthcare services in Guanambi-BA, deaf individuals face communication difficulties due to the lack of accessibility in identification signs, which are written only in Portuguese, excluding those who use Brazilian Sign Language (Libras) as their first language. This creates barriers that compromise the autonomy and quality of life of these individuals. Faced with this reality, the objective of this work was to produce images and videos in Libras, accessible through QR codes inserted in the identification signs of healthcare sectors. This initiative aims to promote the autonomy and dignity of deaf individuals using healthcare services in Guanambi, Bahia, contributing to a more inclusive and egalitarian society.