Strategies for Buyer Supplier Relationship Improvement: Scale Development and Validation

Joshi, Sarang Prakashrao; Shitole, Pankaj; Chavan, Rajendra; Joshi, Pankaj

doi:10.1016/j.promfg.2018.02.069

Cited by 11 publications

(6 citation statements)

References 22 publications

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“…Third, randomly applying every technological tool available can make the partners skeptical about the change; this can reduce relationship strength and weaken the level of trust. Fourth, in most cases, suppliers are not only smaller than the buying firms, but they also hold inconsistent capabilities or operation standards; so, the onus is on the buying firms to lead advancement across the supply chain (Joshi et al, 2018). However, in such conditions, the suppliers might struggle to keep up with the new and advanced technologies that the buying firm introduces.…”

Section: Theoretical Implicationsmentioning

confidence: 99%

Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?

Faruquee

Paulraj

Irawan

2021

IJOPM

108

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PurposeThe purpose of this study is to investigate the role that communication, trust and digital transformation can play in the relationship between joint problem-solving and supply chain resilience. More specifically, the authors try to examine the possibility of digital transformation as a replacement for trust within a joint problem-solving context.Design/methodology/approachA survey instrument was developed and administrated to manufacturing firms within the United Kingdom and the United States. Based on data collected from 291 senior managers, multiple linear regressions were conducted through a customized process model to test the proposed hypotheses.FindingsThe results point to the actual impact of digital transformation being far more complicated than the initial benefits that it appears to bring within a supply chain. Thus, technology is only effective when applied within the right context. The authors showcase that the trio of digital transformation, trust and joint problem-solving can be highly valuable to establish supply chain resilience and that further investigation on the interrelationships between these concepts is warranted.Practical implicationsManufacturing firms that aim to adopt new technologies should not consider advanced digital technologies as an alternative to trust. While digital transformation can improve resource sharing and integration, governance mechanisms–such as trust–will remain the cornerstones of strategic supplier relationships. Therefore, supply chain partners must strive to achieve a balance between trust and the right type of digital technology.Originality/valueThis study contributes to the growing literature focusing on the role that digital transformation can play in developing supply chain capabilities. It adds an early empirical insight on the role of technology and governance in joint problem-solving and supply chain resilience.

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Section: Theoretical Implicationsmentioning

confidence: 99%

Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?

Faruquee

Paulraj

Irawan

2021

IJOPM

108

View full text Add to dashboard Cite

show abstract

“…These hypotheses test the theoretical model that proposes that satisfaction as made up of sub-dimensions that include satisfaction with price, communication and the performance of the buyer organization. Thus, H1: Satisfaction is positively related to the sub-dimensions of: d. satisfaction with the organization (buyer) e. satisfaction with price f. satisfaction with buyer's communication Furthermore, there is considerable literature on the effect of relationship quality as a way to improve supplier performance (Fynes et al, 2005;Joshi et al, 2018). When buyers enhance the quality of their relationship with suppliers, then suppliers are more willing to make efforts to meet the buyer's requirements (Athanasopoulou, 2009).…”

Section: Theoretical Modelmentioning

confidence: 99%

Relationship quality and supplier performance in food supply chains

Lees

Nuthall

Wilson

2020

IFAM

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The importance of procurement relationships in food supply chains is increasing in importance due to issues of food safety, food security, changing consumer preferences, ethical concerns and greater awareness of the environmental impact of food production. Despite the considerable research on buyer-seller relationships in the marketing and management literature, only a small proportion of this has focused on procurement relationships between producers and buyers in food supply chains. Hence, this paper specifically focuses on examining the impact of relationship quality on supplier performance in the context of food supply chains. The theoretical framework is derived from the tenets of the resource-based view and the relational view of firms. Using this framework, the definition, measurement and structural dimensions of relationship quality is established in the context of food producers and buyers. This construct is then tested in relationship to supplier performance. Utilizing data from a mail survey of 954 red meat producers in New Zealand, the model of supplier-buyer relationship quality and its effects on supplier performance is tested using structural equation modelling. The results demonstrate that relationship quality is an essential factor in procurement relationships with suppliers in food supply chains and shows that, as hypothesized, higher quality relationships lead to positive performance outcomes. The results support the theoretical framework indicating that relationship quality, conceptualized and defined in this context, is indeed a valuable relational resource due to its impact on supplier performance. Managerially, this resource can be manipulated to improve supplier performance, and hence potentially provide firms with competitive advantage that has high replication barriers.

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“…3.3.1 Data collection. A purposive sampling approach was adopted to collect data, which has been extensively used in scale development studies (Joshi et al, 2018;Patyal and Koilakuntla, 2015;Tezer et al, 2018;Tsaur et al, 2016;Zahra et al, 2021). The researchers mobilized their contacts to collect data.…”

Section: Psychometric Analysismentioning

confidence: 99%

Development of a housing quality (HQ) scale in the context of Pakistan

Farooque

Awan

Shafiq

2023

IJHMA

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Purpose The purpose of this study is to develop a scale for measuring housing quality in the context of Pakistan. Design/methodology/approach The inductive and deductive approaches for item generation have been combined, and items have been purified using multistage expert review. Data was collected from a sizeable purposive sample of 445 respondents, and exploratory and confirmatory factor approaches used for assessing psychometric properties of the scale. Findings The result is a 21-item scale covering five dimensions, namely, Design and Construction Quality, Neighborhood Quality, Adequacy of Space, Quality of Institutional Services and Proximity of Basic Amenities. Originality/value This study contributes to housing quality literature by deepening our understanding of the concept of housing quality in the context of Pakistan, the world’s fifth most populous country. The findings of the study have important implications for both theory and practice.

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Strategies for Buyer Supplier Relationship Improvement: Scale Development and Validation

Cited by 11 publications

References 22 publications

Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?

Strategic supplier relationships and supply chain resilience: Is digital transformation that precludes trust beneficial?

Relationship quality and supplier performance in food supply chains

Development of a housing quality (HQ) scale in the context of Pakistan

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