“…artistic practice) and the norms through which audiences evaluate them (Alexander & Bowler, 2021; Weiner, 2019). Suchman (1995) notably distinguished between an audience’s perception of pragmatic, moral and cognitive legitimacy, and Reihlen, Schlapfner, Seeger, and Trittin-Ulbrich (2021) similarly noted that the public assesses the resources, the discursive and relational processes and the persuasive efforts that a firm deploys to establish its legitimacy. Legitimacy is in the eyes of those who evaluate it, and assessments can ‘stockpile’ to form the audience’s disposition towards the organisations (Baba, Sasaki, & Vaara, 2021).…”