Strategic Planning IS/IT TO Improve Business Competitiveness in Public Hospital

Abstract

Hospital competition is getting tighter, making good hospital strategic planning very important so that the Hospital can survive to develop better in a changing environment. Today's competitive advantage cannot be separated from Information Systems (IS) and Information Technology (IT). IS / IT in hospitals is currently used as a tool to create and develop innovative products, systems, and services for hospitals. The problem that occurs today is a large number of IS / IT that is made without looking at the financial side of the Hospital, thus making a number of uses of IS / IT not optimal in Hospital operational and business activities. Based on these problems, IS / IT strategic planning that also considers financial capability is needed. In this research, IS/IT strategic planning that takes into account the financial aspects is achieved using the approach of Ward and Peppard combined with Cost-Benefit Analysis. Value Chain and Critical Success Factor (CSF) analysis methods are used to analyze the current internal condition of the Hospital. Meanwhile, PEST and Porter's Five Forces analysis used external business analysis of the Hospital. The results of this study are in the form of IS business strategy recommendations, IS/IT management strategies, IT strategies, IS application portfolios, and IS/IT investment roadmaps compiled based on costs and benefits. There are 25 IS strategy recommendations, the IT strategy recommends 14 proposals to support the IS strategy based on the cost-benefit, and the IS / IT management strategy recommendations consist of 16 suggestions to support the IS strategy and IT strategy.

Mapping the Landscape: A Comprehensive Bibliometric Analysis of Strategic Information Systems Research 1973-2023

“…Furthermore, the success of strategic information systems planning is a key area of interest, with studies focusing on evaluating the outcomes and effectiveness of the planning process (Hammouri et al, 2015). Understanding the factors and conditions that influence the utilization of strategic information systems is also crucial for enhancing organizational planning and decision-making Janaputra et al, 2021) Despite the importance of strategic information systems, more bibliometric research is needed. When exploring various scientific databases and examining research that explicitly addressed the topic of strategic information systems, we noticed a clear gap in bibliometric studies, as no study uses bibliometric analysis in strategic information systems.…”

Exploring application portfolio management in Indonesia: a case study of the Indonesia agency for the assessment and application of technology

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Benefits of Accounting Information Systems to Improve Service Quality at Regional General Hospital (RGH) dr. Agoesdjam Ketapang District

“…Hospitals need to increase income from health services that come from medical and non-medical services and matters related to health services. This is because if patients feel comfortable and satisfied with these health services, this can be a source of incorrect or indirect (Janaputra et al, 2021). Therefore, hospital managers must maintain and increase patient visits by displaying and providing quality health services with an accounting information system.…”