Strategic management of public relations in Kuwait

Almutairi, Talal M.; Sriramesh, Krishnamurthy

doi:10.1108/ccij-01-2020-0017

Cited by 3 publications

(4 citation statements)

References 11 publications

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“…The study's findings confirmed the significant positive association between the strategic approach to internal communication and employees' sense-making and sense-giving. This study provides new insights into organizational communication in a region of the world that has been largely understudied (Almutairi & Sriramesh, 2020). The findings contribute to the growing body of knowledge on the role of internal communication, especially from a strategic approach.…”

Section: Discussionmentioning

confidence: 72%

Making Sense of COVID 19: Varied Approaches to Internal Crisis Communication in Kuwait

AlReshaid,

Almutari,

Dashti

et al. 2024

Acad. J. Interdiscip. Stud.

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Two-way communication and transparency are two elements of the strategic approach to internal communications. This study examined the relationship between these elements and their influence on employees’ sense-making and sense-giving in Kuwait during the COVID 19 pandemic. The research used a mixed-method approach incorporating interviews, survey data, and a review of organizational communications. The sample included six Kuwaiti organizations representing the private, government, and nonprofit sectors. The statistical software package SPSS was used to calculate ratios and rates, confidence intervals, tests of statistical difference (Kruskal–Wallis and Mann–Whitney tests), the Pearson correlation coefficient, and multiple linear regressions. The study found a positive association between the strategic approaches of two-way communication and transparency and employees’ sense-making and sense-giving behaviors. Gender, nationality, and years of employment also influenced communication and transparency. To the authors’ knowledge, this is the first study of internal crisis communication in a Kuwaiti context. This study’s findings shed light on the importance of employees’ internal communications as organizations address and engage during a crisis. Received: 12 January 2024 / Accepted: xx April 2024 / Published: 5 May 2024

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Section: Discussionmentioning

confidence: 72%

Making Sense of COVID 19: Varied Approaches to Internal Crisis Communication in Kuwait

AlReshaid,

Almutari,

Dashti

et al. 2024

Acad. J. Interdiscip. Stud.

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“…Huang (2000) linked personal influence in Taiwan to Confucianism and societal harmony. More recently, personal influence has been identified as a central element in African public relations practices (Anani-Bossman, 2022;Anani-Bossman and Tandoh, 2023), in Kuwait CCIJ 29,7 (Al-Abdullah, 2021) and in both the Kingdom of Saudi Arabia and the United Arab Emirates (Abdelhay, 2014). These are regions of the world where power asymmetries are high and where interpersonal relationships are extremely important.…”

Section: Literature Reviewmentioning

confidence: 99%

Forms and strategies of personal influence in “public” relations practices: evidence from Italy

Valentini,

Sriramesh

2024

CCIJ

Self Cite

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PurposePersonal influence is one of the most powerful strategies to influence publics’ behaviours. Yet, there is scant attention on how personal influence is leveraged for different public relations purposes in different cultural contexts. This study empirically investigates the presence and use of personal influence among Italian public relations professionals.Design/methodology/approachA survey was conducted through a self-administrated, web-based questionnaire and was developed from earlier studies investigating personal influence in public relations literature. Survey participants included public relations professionals across public, non-profit and private sectors.FindingsThe findings empirically show the presence and regular use of personal influence by professionals from all sectors to cultivate interpersonal relationships. Personal influence is considered a personal resource and used to leverage own influencing power. The findings also document four major manifestations of personal influence, which were named: relational closeness strategy, engagement strategy, expertise strategy and added value strategy.Practical implicationsThis study enhances our understanding of personal influence in a specific cultural context and offers strategic insights for international professionals seeking to leverage influence in the socio-political environment of Italy. It also offers elements to improve public relations education and training.Originality/valueThe study offers some preliminary understandings of how Italian professionals leverage their personal influence in their daily public relations activities contributing with empirical evidence to the body of knowledge in public relations.

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“…Have way better support and have staff available at all times because trouble shooting will arise and you should have super users which are people trained on this system available constantly at least the first year of implementation because when we did implement this and we would have issues it would take 30 minutes to one hour to get somebody to resolve a very simple issue and that does not help with the transition from paper to EHR.Alaslawi et al (2019) discussed the status and various trends of e‐health tools in Kuwait and pointed out that different sociopolitical, financial, infrastructural, organizational, technical, and individual barriers are hindering Kuwait from implementing EHRs. Almutairi's (2011) study was titled “A Strategic Roadmap for Achieving the Potential Benefits of Electronic Health Record System in the State of Kuwait,” and the author discussed the lag of implementation in Kuwait. The main factor causing the lag involved no clear plan for the implementation of EHRs in the country.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Adoption of EHR systems in Kuwait's healthcare has varied considerably, with only some government hospitals integrating their EHRs with other digital systems such as radiology and lab information systems, while other institutions only adopting fragments of digital solutions. This limited adoption is despite the establishment of central IT department to integrate electronic communication networks (Al‐Askari, 2003; Almutairi, 2011; Al‐Hazami, 2010; Alhuwail, 2019).…”

Section: Introductionmentioning

confidence: 99%

Electronic Health Records and Cyber Hygiene: A Qualitative Study of the Awareness, Knowledge, and Experience of Physicians in Kuwait

Alkhaledi,

Hawamdeh

2023

Proceedings of the Association for Information Science and Tech

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Threats against electronic medical and health records are on the rise. These threats include phishing attacks, malware and ransomware, encryption blind spots, cloud threats, and most important one is the internal threat caused by gaps in the level of awareness and knowledge of the employees and health practitioner of handling sensitive healthcare data. Cyber hygiene is a term used to describe both the technical and non‐technical threats. In the same way, personal hygiene practices are used to maintain one's own health and protect against diseases, cyber hygiene security practices are important in protecting and preserving sensitive electronic health information systems. In this paper, we report on the findings of a cyber hygiene study carried out in Kuwait with the objectives of assessing the level of awareness, knowledge and experience of physicians and healthcare professionals. The study identified seven different areas or barriers that impacted the cyber hygiene and the adoption of electronic health medical records in Kuwait. The seven areas include financial barriers, time, difficulty of using technology, lack of management support, negative attitude toward the use of electronic medical records, legal and ethical issues, as well as cultural barriers. Most of the physicians interviewed lacked the awareness and basic knowledge needed to practice cyber hygiene. Most physicians were not aware of regulation or standards pertaining to the use of electronic medical records.

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Strategic management of public relations in Kuwait

Cited by 3 publications

References 11 publications

Making Sense of COVID 19: Varied Approaches to Internal Crisis Communication in Kuwait

Making Sense of COVID 19: Varied Approaches to Internal Crisis Communication in Kuwait

Forms and strategies of personal influence in “public” relations practices: evidence from Italy

Electronic Health Records and Cyber Hygiene: A Qualitative Study of the Awareness, Knowledge, and Experience of Physicians in Kuwait

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