“…Scholars have increasingly investigated the applicability and transferability of HR management practices to the volunteer context. Their findings indicate that certain HR practices can impact volunteer attitudes and behaviors, and therefore, improve volunteering outcomes, such as retention rates (Saksida, Alfes, & Shantz, 2017), as well as organizational outcomes, such as client satisfaction ratings (Rogers, Jiang, Rogers, & Intindola, 2016). Even though efforts have been made to develop a theoretical understanding of the potential for HR practices to impact volunteer retention, this research area remains underdeveloped (Alfes, Antunes, & Shantz, 2016) leading Bartram, Cavanagh, and Hoye (2017) to note that there is an "absence of research on the impact of HRM within volunteer and grassroots community organizations" (p. 1907-1908).…”