Strategic Framework for Achieving Sustainability in Telecom Supply Chain, a Case Study of Pakistan

Abstract

Current research aims to unpack the issues faced by the telecom sector of Pakistan to sustain its supply chain management. While using s qualitative case study method, this research has analyzed the available framework to achieve sustainability in the supply chain. Data Triangulation was used, and data were extracted from Telecom company’s documentation, on-site observation & semi-structured interviews. This paper proposes a strategic framework for developing sustainability in the supply chain of telecom companies. The framework provides the step-by-step implementation of all dimensions of sustainability upstream of a supply chain. The developed framework can be used as a roadmap by the Telecom sector to make their Supply Chain more Sustainable. The research focuses on the upstream supply chain, and the findings argue that telecom supply chains can only use the proposed framework upstream to achieve sustainability.