Strategic Corporate Social Responsibility in Controversial Industry Sectors: The Social Value of Harm Minimisation

Lindorff, Margaret; Jonson, Elizabeth Wilhelmina Prior; McGuire, Linda

doi:10.1007/s10551-012-1493-1

Cited by 88 publications

(69 citation statements)

References 42 publications

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“…Articles suggest that CSR actions should be targeted precisely at avoiding or reducing the inherent impact or harm that CIs have on society and/or the environment. For instance, Lindorff, Jonson, and McGuire (, p. 464) mention that CIs should “mitigate existing or anticipated adverse impacts of the business”, and Reast, Maon, Lindgreen, and Vanhamme (, p. 146) posit that CSR in casinos should reflect the “willingness to consider, address, and neutralize potential social and societal concerns and issues that might be associated with its business proposal.” This resonates with Yani‐de‐Soriano et al's () article on online betting: these companies' CSR strategies should help reduce consequences on addicted players. Ranängen and Zobel () emphasize that extractive industries concentrate in addressing matters that directly arise from their operations (e.g., mining centers on community involvement).…”

Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Be bad but (still) look good: Can controversial industries enhance corporate reputation through CSR initiatives?

Aqueveque

Rodrigo

Duran

2018

Business Ethics: A Eur Rev

111

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Even though the link between perceived corporate social responsibility fit (PCSR‐fit) and corporate reputation has received much attention from scholars, this tradition has ignored that the underpinnings of this association vary depending on the particular characteristics of each industry under study. To delve into this matter, we investigate in the increasingly relevant context of controversial industries (CIs) how PCSR‐fit could enhance corporate reputation and which are the mediating mechanisms of this association. Our academic contribution is twofold. First, we find that controversial sectors indeed can increase corporate reputation through CSR activities. However, we find that to achieve this goal, the nature of PCSR‐fit should be different than what extant literature indicates, because companies in these settings should directly focus on avoiding or reducing their inherent controversial harm or impact. Second, we evidence that “CSR initiatives' legitimacy” and “situational skepticism” mediate the PCSR‐fit and corporate reputation relationship in CIs. Therefore, we further unravel the underpinnings of this association to advance what we know on the matter and aid practitioners in this particular context.

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Section: Literature Review and Hypotheses Developmentmentioning

confidence: 99%

Be bad but (still) look good: Can controversial industries enhance corporate reputation through CSR initiatives?

Aqueveque

Rodrigo

Duran

2018

Business Ethics: A Eur Rev

111

View full text Add to dashboard Cite

show abstract

“…The literature has just begun to explore this area by analyzing the significance of CSR on financial performance (FP) in such industries (Lindorff, Jonson, & McGuire, 2012). There is a general concern about how companies in controversial industries gain legitimacy through their policies and initiatives related to corporate social responsibility (CSR).…”

Section: Introductionmentioning

confidence: 99%

Which Dimension of Corporate Social Responsibility is a Value Driver in the Oil and Gas Industry?

et al. 2018

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The oil and gas (O&G) industry suffers from a negative perception of poor sustainability. O&G companies are therefore engaged in several socially sustainable activities related to community development and environmental protection. This article determines whether the social, environmental, and economic dimensions of corporate social responsibility (CSR) are equally value-additive to O&G companies. We measure the company-specific level of CSR activities from the information provided in the annual financial reports of O&G companies and determine the effects of CSR dimensions on firm value. We find that CSR enhances firm value of O&G companies. While social activities such as employee well-being and community development are key value-drivers, environmental and economic sustainable activities have an insignificant impact on the market value of O&G companies. RésuméL'industrie pétrolière et gazière (O&G) souffre de la perception négative qu'on a de sa faible durabilité. C'est pourquoi les sociétés du secteur pétrolier et gazier s'investissent dans plusieurs activités socialement durables liées au développement communautaire et à la protection environnementale. Dans cet article, nous nous interrogeons sur la valeur ajoutée liée aux dimensions sociales, environnementales et économiques de la responsabilité sociale des entreprises (CSR) de ce secteur. Nous mesurons le niveau d'activité de la CSR de l'entreprise à partir des informations disponibles dans les rapports financiers annuels des sociétés pétrolières et gazières et déterminons les effets des dimensions de la CSR sur la valeur de l'entreprise. Les résultats montrent que la CSR augmente la valeur des sociétés pétrolières et gazières. Par ailleurs, tandis que les activités sociales telles que le bien-être des employés et le développement communautaire sont des facteurs clés de valeur, les activités environnementales et économiques durables n'ont qu'une incidence négligeable sur la valeur marchande des sociétés pétrolières et gazières

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“…Sin industries are viewed upon ambiguously due to the following reasons: 1) their collision with social norms and morality (Cai, Jo & Pan, 2012) and 2) potentially negative social consequences or negative effects on health (Lindorff, Prior Jonson & McGuire, 2012). The list of businesses, attributed to sin industries, is slightly different in different scholars' studies.…”

Section: The Specifics Of Sin Industriesmentioning

confidence: 99%

Industry Specifics and Consumers’ Reactions to Business Crises

Kazlauskienė

2018

Economics and Business

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Abstract. Different scientific studies provide many valuable recommendations how to manage crises in order to lessen their negative effect on relations with consumers. But the question whether the same business crises management rules can be applied for different industries, or they must be adapted depending on industries specifics, has not received sufficient scientific attention. Knowledge gaps about industry specific effect on consumer reactions to business crises remain. This study focuses on understanding the differences in consumers' reactions in business crises situations with regard to controversial evaluation in the society of "the sin industries" (alcohol, tobacco, gambling, etc.) and ordinary industries (not having controversial associations). Experimental research design, including online experiment with tobacco, beer and functional soft drinks consumers (in total 306 respondents), was chosen for competing research hypotheses testing. Empirical evidence was in line with theoretical argumentation about less negative consumers' reactions during business crises in case of "sin industries" versus ordinary industry. This study shows that consumers attitudes, such as perception of company's product quality, trust, social responsibility and behavioural intentions, such as intention to buy and recommend company's products, are less negative during business crises in lower reputation "sin industries" than in ordinary industries.

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Strategic Corporate Social Responsibility in Controversial Industry Sectors: The Social Value of Harm Minimisation

Cited by 88 publications

References 42 publications

Be bad but (still) look good: Can controversial industries enhance corporate reputation through CSR initiatives?

Be bad but (still) look good: Can controversial industries enhance corporate reputation through CSR initiatives?

Which Dimension of Corporate Social Responsibility is a Value Driver in the Oil and Gas Industry?

Industry Specifics and Consumers’ Reactions to Business Crises

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