Strategic assessment of factors that create a resistance to change during the implementation of Enterprise Resource Planning (ERP) systems. The case of Lebanese organizations

Azouri, Marwan; Harb, Atef; Chaaya, Lina Bou; Akoury, Claud

doi:10.38039/2214-4625.1015

Cited by 4 publications

(4 citation statements)

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“…Inadequate user training is a risk factor for ERP implementation. Hence, a lack of education and training might lead to ERP failures (Azouri et al, 2022;Plaza & Rohlf, 2008;Wingreen et al, 2014). At the beginning of the ERP project, the training program could be set up to convince ERP stakeholders of the benefits of ERP systems (Al-Jabri, 2015).Therefore, Malik & Khan (2021) suggests that during ERP implementation projects, management should provide a 360-degree learning environment that helps build a quality learning culture.…”

Section: Inadequate Education and Trainingmentioning

confidence: 99%

Critical Failure Factors in ERP Implementation: A Systematic Literature Review

Rajapakse

Thushara

2023

J. Bus. Technol.

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It has been more than two decades of experience adopting and implementing enterprise resource planning (ERP) systems in business. However, the success of these systems remains debatable. The failure rate of ERP systems is relatively high, despite the fact that success stories of ERPs are recorded in earlier research studies. The main purpose of this study is to identify and assess the degree of ERP implementation failure factors encountered by organisations and confirm which is significant in various countries. A systematic literature review was performed, considering research studies published between 2000 to 2022 for this purpose. This study critically reviewed 55 relevant articles published in reputable journals. The systematic literature review identified 35 failure factors categorised as the most critical based on their occurrence in past studies. The top five failure factors included lack of top management support, Inadequate education and training, the mismatch between the system and business strategies, lack of project management performers, and users unwilling to use the ERP system. According to the country-wise evaluation, "Lack of top management support" is a critical failure factor of the ERP implementation for all clusters. However, the more frequent impact for Asian countries, with a moderate impact for European countries and less for North American countries. Also, "Inadequate education and training" is a major Critical failure factor for Asian and North American countries during ERP implementation projects.This is the first comprehensive systematic review attempted to identify the Critical failure factor during the implementation of ERP systems.

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Section: Inadequate Education and Trainingmentioning

confidence: 99%

Critical Failure Factors in ERP Implementation: A Systematic Literature Review

Rajapakse

Thushara

2023

J. Bus. Technol.

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“…According to Vargas [15], the Critical Success Factors (CSFs) for ERP implementation are buy-in from upper management, a focus on user training, a lack of customization, the use of business analysts and consultants with both business and technological expertise, ERP system integration with other businesses, and the ability to build in-house IT capability [16].…”

Section: Critical Success Factors (Csf) Of Erp Systemsmentioning

confidence: 99%

Navigating the ERP Landscape: Unveiling the Key Drivers in Enterprise Resource Planning Success - A Comprehensive Literature Exploration

Rahmita,

Teguh Raharjo,

Venera Genia

et al. 2023

ijcs

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Organizations require information systems as a means of aiding decision-making processes. Enterprise Resource Planning (ERP) systems serve as information system tools that enhance work efficiency. They are considered the optimal solution for organizations seeking a competitive edge. The successful implementation of ERP systems offers numerous benefits to organizations. It is essential to note that while some organizations have encountered difficulties using ERP systems, others have succeeded. Implementing ERP systems poses a challenge for organizations, and this study aims to identify the critical success factors with ERP systems and get to know what category is most important to implementing ERP in an organization. This research identifies and categorizes the top five CSFs for successful ERP implementation: training and job redesign, adequate ERP software selection, clear goals and objectives, business process reengineering, and implementation strategy and timeframe. These CSFs are vital for organizations of all scales, offering a holistic framework for effective ERP integration. Through systematic analysis, the study maps these CSFs into four dimensions: Project Strategy, Project Structure, Information Systems, and People Management, highlighting the interplay between technology and human factors. This research underscores the enduring significance of ERP systems in the globalized business landscape and calls for continued exploration of evolving CSF trends to ensure ongoing organizational competitiveness and success. By following the outlined procedures, this study can be applied by organizations of different scales, including small and large businesses, to achieve effective ERP implementation. Integrating ERP systems will demonstrate advantages for organizations over the short and long run within the market context.

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“…One of the most common challenges is the resistance to change among project team members and stakeholders (Azouri et al, 2022). Introducing new technologies disrupts established workflows and requires individuals to adapt to new tools and processes.…”

Section: Implementation Challenges and Technology Reliancementioning

confidence: 99%

Project Management Enhancement through Technology

Savio,

Dewan

2023

Eximia

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Purpose: The main goal of this manuscript is to evaluate the impact of technology adoption and integration on project management practices, identify challenges and solutions, and explore the potential of emerging technologies for enhancing project management efficiency and effectiveness. Scope: The study takes a global approach to assess how technology impacts project management across various industries and organizations, mainly focusing on technology adoption trends in different sectors and advanced solutions. Conclusions: The manuscript details how automation and software improve project efficiency and predictability, discusses limitations, including software glitches and downtime necessitating backup systems, and identifies AI (Artificial Intelligence) as the most prominent emerging technology.

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Strategic assessment of factors that create a resistance to change during the implementation of Enterprise Resource Planning (ERP) systems. The case of Lebanese organizations

Cited by 4 publications

References 0 publications

Critical Failure Factors in ERP Implementation: A Systematic Literature Review

Critical Failure Factors in ERP Implementation: A Systematic Literature Review

Navigating the ERP Landscape: Unveiling the Key Drivers in Enterprise Resource Planning Success - A Comprehensive Literature Exploration

Project Management Enhancement through Technology

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