2002
DOI: 10.1287/mnsc.48.10.1301.273
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Strategic and Operational Benefits of Electronic Integration in B2B Procurement Processes

Abstract: Our goal is to assess the strategic and operational benefits of electronic integration for industrial procurement. We conduct a field study with an industrial supplier and examine the drivers of performance of the procurement process. Our research quantifies both the operational and strategic impacts of electronic integration in a B2B procurement environment for a supplier. Additionally, we show that the customer also obtains substantial benefits from efficient procurement transaction processing. We isolate th… Show more

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Cited by 332 publications
(262 citation statements)
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References 15 publications
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“…Rabinovich et al [16] find that Internet based purchases are able to deliver efficiencies by allowing buying decisions to be postponed. The efficiencies benefit both the supplier and consumer [17]. Yet most retailers have avoided buying directly and continue to use traditional distribution methods such as sales reps and trade shows.…”
Section: Literature Review and Relevant Conceptsmentioning
confidence: 99%
“…Rabinovich et al [16] find that Internet based purchases are able to deliver efficiencies by allowing buying decisions to be postponed. The efficiencies benefit both the supplier and consumer [17]. Yet most retailers have avoided buying directly and continue to use traditional distribution methods such as sales reps and trade shows.…”
Section: Literature Review and Relevant Conceptsmentioning
confidence: 99%
“…More broadly, our paper adds to a rich literature on electronic data interfaces (EDI). Competing approaches to measuring EDI usage are evaluated by Massetti and Zmud (1996), while the business value of EDI technology has been studied by Lee et al (1999), Chwelos et al (2001), and Mukhopadhyay and Kekre (2002).…”
Section: Introductionmentioning
confidence: 99%
“…Organizations rely on integration to grow, whether through acquisitions and mergers [10], [11] or to support strategic partnerships or operational necessities [12]. Growth objectives indirectly drive IS integration through deciding the type of organization that will emerge from the integration [10].…”
Section: Information Systems Integrationmentioning
confidence: 99%