STEPS: a knowledge management maturity roadmap for corporate sustainability

Robinson, Herbert; Anumba, Chimay J.; Carrillo, Patricia M.; Al-Ghassani, Ahmed M.

doi:10.1108/14637150610710936

Cited by 155 publications

(103 citation statements)

References 14 publications

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“…Of course undertaking a sustainable approach will bring about numerous benefits, including brand value and reputation enhancement, increasing innovation, increased revenues and many more (Sigma Guidelines, 2003), while failure to take sustainable development responsibilities can result in a loss of competitive advantage and business opportunities and lower long-term performance (Robinson et al, 2006). Therefore, universities must focus on sustainable development as a beneficial requirement and put it at the core of their processes.…”

Section: Journal Of Organizational Knowledge Managementmentioning

confidence: 99%

Putting sustainability at the core of knowledge management performance evaluation system

Nejati¹,

Shahbudin²,

Amran³

2010

JOKM

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With the transformation of managerial views and the increasing focus on knowledge and intellectual capitals as the most important resources to the organizations, the necessity for retaining these resources and monitoring their effectiveness in order to know how they are utilized becomes significant. As for the universities, this requirement is even higher compared to other organizations, due to the fact that almost a complete chain of knowledge management processes and practices exist in the universities, from knowledge creation, planning, creation, development, and acquisition to knowledge updating, sharing, dissemination, utilization, and protection. Therefore, it is crucial to assess the performance of these knowledge management processes. Yet, it is noteworthy to re-look at universities to find out about their position in the community and their responsibilities towards the society at large. Universities do not operate in vacuum; rather their actions and decisions affect the society and the environment. Hence, any program aimed at evaluating the knowledge management performance of universities must also take into consideration their responsibilities toward the society and its sustainable development. This study emphasizes on the importance of putting sustainable development view at the core of any knowledge management performance evaluation effort and proposes a sustainable development-led framework for evaluating knowledge management performance in the university setting.

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Section: Journal Of Organizational Knowledge Managementmentioning

confidence: 99%

Putting sustainability at the core of knowledge management performance evaluation system

Nejati¹,

Shahbudin²,

Amran³

2010

JOKM

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“…• Robinson et al [70] consider that a knowledge management strategy is central to operationalising the concept of corporate sustainability. They argue that a knowledge management strategy enables an organisation to leverage the different types of knowledge or intangible assets (such as intellectual capital, technology competence, patents, and goodwill) necessary to develop the ability to put sustainability principles into practice.…”

Section: Maturity Model Characteristicsmentioning

confidence: 99%

“…In the analysed sample, the MMs with scope "process" cover different SSC initiatives such as (i) "eco-design" [1] and "new product development" [68]-these initiatives assist companies in apply their efforts systematically to achieve higher environmental performance on products and processes; (ii) "knowledge management" [70]-if knowledge assets are properly managed and reported they can lead to better corporate governance, facilitate continuous improvement and enhance stakeholder value and improving TBL performance; and (iii) "information systems management" [66]-they support the organization processes, as a whole, to operate in a more sustainable way.…”

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confidence: 99%

Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

et al. 2017

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Abstract:A systematic literature review of supply chain maturity models with sustainability concerns is presented. The objective is to give insights into methodological issues related to maturity models, namely the research objectives; the research methods used to develop, validate and test them; the scope; and the main characteristics associated with their design. The literature review was performed based on journal articles and conference papers from 2000 to 2015 using the SCOPUS, Emerald Insight, EBSCO and Web of Science databases. Most of the analysed papers have as main objective the development of maturity models and their validation. The case study is the methodology that is most widely used by researchers to develop and validate maturity models. From the sustainability perspective, the scope of the analysed maturity models is the Triple Bottom Line (TBL) and environmental dimension, focusing on a specific process (eco-design and new product development) and without a broad SC perspective. The dominant characteristics associated with the design of the maturity models are the maturity grids and a continuous representation. In addition, results do not allow identifying a trend for a specific number of maturity levels. The comprehensive review, analysis, and synthesis of the maturity model literature represent an important contribution to the organization of this research area, making possible to clarify some confusion that exists about concepts, approaches and components of maturity models in sustainability. Various aspects associated with the maturity models (i.e., research objectives, research methods, scope and characteristics of the design of models) are explored to contribute to the evolution and significance of this multidimensional area.

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“…There are different concepts like corporate social responsibility (CSR), greening the business, eco-efficiency or eco-advantage (Schmidt et al 2010) to address these responsibilities. Thereby, sustainability actions should be related to the context of the business, i.e., they should address issues of what is produced (products, services), how it is produced (processes), by whom (people), and its implication for stakeholders (Robinson et al 2004).…”

Section: Corporate Sustainabilitymentioning

confidence: 99%

Business transformation towards sustainability

Müller

Pfleger

2014

Bus Res

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Sustainability is becoming increasingly important in today's corporate world and can contribute to the current and future success of organizations. Integrating ecological, social, and economic objectives into corporate decisions is a key success factor for transformation towards sustainability. As sustainability is not achieved by single actions, but rather is an on-going process, decision-makers must have means to analyze the current state of an organization. For this, we first illustrate how companies can structure the field of action for the transformation towards sustainability. Furthermore, we propose a decision model to determine how sustainability actions should be implemented in accordance with the paradigm of value-based management, i.e., considering their economic effects. We illustrate the application of the approach using the example of a German medium-sized company.Executive summary Recently, organizations have recognized sustainability as an emerging mega-trend and as an increasingly important strategic goal. Its integration into the business model can be a key success factor, but also a challenge that requires a systematic approach. In order to comprehensively steer corporate sustainability, with the aim of minimizing negative externalities while maximizing positive effects, companies first need to structure their processes to achieve transparency on where sustainability actions can be incorporated. By furthermore considering the three dimensions of sustainability, possible starting points for sustainability actions can be identified. These two perspectives are complemented by adapting the basic idea of stages of development and maturity to sustainability context, as a way to capture the progress of sustainability actions within each corporate activity. The resulting ''Sustainability Maturity Cube'' serves as a blueprint, i.e., a first generic approach, of how an organization can structure 123Business Research (2014) 7:313-350 DOI 10.1007 the field of action for the transformation towards sustainability. Considering the paradigm of value-based management in business context, economic effects of the transformation towards sustainability have to be regarded. We therefore, also propose a decision model, which allows aligning ecological, social and economic objectives in order to draw economically useful conclusions by determining the optimal increase of the sustainability maturity level. To evaluate whether our approach proves useful for subject matter experts who are involved in sustainability decisions, we provide a first example of how a specific company can transform towards sustainability.

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STEPS: a knowledge management maturity roadmap for corporate sustainability

Cited by 155 publications

References 14 publications

Putting sustainability at the core of knowledge management performance evaluation system

Putting sustainability at the core of knowledge management performance evaluation system

Maturity Models in Supply Chain Sustainability: A Systematic Literature Review

Business transformation towards sustainability

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