Steering wheels to make ends meet: Understanding stressors and coping strategies among app-based taxi drivers in Tehran

Beigi, Mina; Nayyeri, Shahrzad; Shirmohammadi, Melika

doi:10.1016/j.jvb.2022.103782

Cited by 3 publications

(3 citation statements)

References 76 publications

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“…In the context of the gig economy, user agency (A3) refers to the power that workers have in their relationships with the platforms or, more specifically, to their ability to control elements of their work lives (Beigi et al, 2022). As a socio-technical issue, user agency is enabled by many affordances in the digital workplace.…”

Section: User Agencymentioning

confidence: 99%

“…Lack of bargaining power (B43) is a consequence of social isolation and of platform activity that attempts to prevent gig workers from gaining power, authority, and/or influence (Beigi et al, 2022). It can take the form of controlling the competition among workers for jobs or tasks, controlling how the work is done, placing barriers between the gig worker and the client, and contractually enforcing the removal of some rights from the gig worker (Spitko, 2020).…”

Section: Power Asymmetrymentioning

confidence: 99%

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Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Dedema,

Rosenbaum

2024

Asso for Info Science & Tech

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The gig economy and gig work have grown quickly in recent years and have drawn much attention from researchers in different fields. Because the platform mediated gig economy is a relatively new phenomenon, studies have produced a range of interesting findings; of interest here are the socio‐technical issues that this work has surfaced. This systematic literature review (SLR) provides a snapshot of a range of socio‐technical issues raised in the last 12 years of literature focused on the platform mediated gig economy. Based on a sample of 515 papers gathered from nine databases in multiple disciplines, 132 were coded that specifically studied the gig economy, gig work, and gig workers. Three main socio‐technical themes were identified: (1) the digital workplace, which includes information infrastructure and digital labor that are related to the nature of gig work and the user agency; (2) algorithmic management, which includes platform governance, performance management, information asymmetry, power asymmetry, and system manipulation, relying on a diverse set of technological tools including algorithms and big data analytics; (3) ethical design, as a relevant value set that gig workers expect from the platform, which includes trust, fairness, equality, privacy, and transparency. A social informatics perspective is used to rethink the relationship between gig workers and platforms, extract the socio‐technical issues noted in prior research, and discuss the underexplored aspects of the platform mediated gig economy. The results draw attention to understudied yet critically important socio‐technical issues in the gig economy that suggest short‐ and long‐term opportunities for future research directions.

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Section: User Agencymentioning

confidence: 99%

Section: Power Asymmetrymentioning

confidence: 99%

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Dedema,

Rosenbaum

2024

Asso for Info Science & Tech

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“…It identifies the frequency of two documents co-cited together by other documents (Culnan, 1987), which represents the similarity between the documents. This analysis used a Bellesia et al, 2019Bellesia et al, , 2023Mäntymäki et al, 2019;Aspers and Darr, 2022;Beigi et al, 2022;Hendl and Jansky, 2022;Octavia, 2022;Peng, 2022) 2 Labour process theory 5 (Gandini, 2019;Wu et al, 2019;Anwar and Graham, 2021;Aspers and Darr, 2022;Heiland, 2022) 3 Labour theory of value 3 (Anderson et al, 2016;Ekbia and Nardi, 2019;Gandini, 2019 Job demands-resources (JD-R) theory 1 (Nilsen and Kongsvik, 2023) Source: Data compiled by the authors co-citation threshold of ten documents to focus on the most influential publications in this area (Goyal and Kumar, 2021). The results show that 91 out of the 603 documents have been co-cited by other documents in the network at least 15 times.…”

Section: Co-citation Analysismentioning

confidence: 99%

Digital labour: a systematic literature review and bibliometric analysis

Goel,

Unny,

Shome

et al. 2023

IJOA

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Purpose This study aims to conduct a systematic literature review and bibliometric analysis on the topic of digital labour. The study also identifies the future research directions for the topic. Design/methodology/approach In total, 118 research papers were identified and reviewed from 11 established research databases and A*, A and B category journals from the ABDC journal list. The papers covered a timespan between 2006 and 2023. Bibliometric analysis was conducted to identify key research hotspots. Findings The emergent themes and associated sub-themes related to digital labour were identified from the literature. The paper found three significant themes that include digital labour platform, gig economy and productivity. This study also acts as a platform to initiate further research in this field for academicians, scholars, industry practitioners and policymakers. The future research scope in the topic is also presented. Originality/value The present study is unique in its nature as it approaches the topic of digital labour from all relevant perspectives.

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System Experiences of Mothers Who Have Limited English Proficiency and Preschoolers with Autism

Imanpour

2024

J Child Fam Stud

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Steering wheels to make ends meet: Understanding stressors and coping strategies among app-based taxi drivers in Tehran

Cited by 3 publications

References 76 publications

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Socio‐technical issues in the platform‐mediated gig economy: A systematic literature review: An Annual Review of Information Science and Technology (ARIST) paper

Digital labour: a systematic literature review and bibliometric analysis

System Experiences of Mothers Who Have Limited English Proficiency and Preschoolers with Autism

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