Statistical impacts of interaction between mindset and engagement on Kaizen success: Empirical case among SMEs in Vietnam

Nguyễn, Thanh Lâm

doi:10.21833/ijaas.2019.05.003

Cited by 2 publications

(1 citation statement)

References 28 publications

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“…A case study shows that to continuously progress in the sustainable growth of a company, the Kaizen tool is implemented, and it was found that by applying this methodology the statistical impacts of the workers positively Framework of Global Transformations: Integration and Alliances for Integral Development", Hybrid Event, Buenos Aires -ARGENTINA, July 17 -21, 2023. 2 affect their commitment, mentality, and interaction, thus having better decision making and the tasks to be prioritized [10]. From another point of view, another case study performed an analysis and applied Kaizen methodology in a restaurant addressing several challenges in different operational procedures, which impair and influence customer satisfaction and company performance.…”

Section: B Kaizen In the Commercial Sectormentioning

confidence: 99%

Increasing the service level index through implementing Lean Warehousing tools in a trading household equipment company

Quiroz-Flores,

Pachauri-Carbajal,

Escobar-Espinoza

2023

Proceedings of the 21th LACCEI International Multi-Conference for Engineering, Education and Technology (LACCEI 2023): “Leaders

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The commercial sector represents a fundamental part of Peru's economy and has been growing exponentially in recent years. However, like any other sector, it is affected by various challenges that affect customer satisfaction, the impact of which has a direct effect on sales. Therefore, in this case study, a set of tools such as the 5S methodology, Kaizen and standardized work were defined, which will focus on the optimization of this indicator and the solution of its root causes. Likewise, the improvements were validated through a pilot test and the use of Arena software. The results obtained were positive, since there was a time reduction in the search for tools from 8 minutes to 4 minutes, and the cycle time decreased from 15 minutes to 10 minutes. The material shortage rate improved from 29% to 10% and finally the efficiency was maximized from 48.41% to 64%. All these results generated an increase from 87% to 94% in the main indicator, which is the service level. This research proposes a new model combining Lean Warehousing, Kaizen, 5S and Standard work applied in a kitchen commercialization company, which would help other companies in the same sector to optimize the picking and packing processes and increase the service level.It should be noted that there are not many case studies using these methodologies, so the aim is to disseminate and validate these methodologies in a new scenario.

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Section: B Kaizen In the Commercial Sectormentioning

confidence: 99%