State-of-Art Product-Service Systems in Japan – The Latest Japanese Product-service Systems Developments

Shimomura, Yoshiki; Nemoto, Yutaro; Kimita, Koji

doi:10.1016/j.procir.2014.01.003

Cited by 8 publications

(5 citation statements)

References 12 publications

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“…The first article shows the situation in Product-Service Systems in Japan and why it is an important topic today. One of the most important things mentioned there is the definition of "PSS design" and the steps that are needed to create one, which are Value Analysis, Embodiment, and Evaluation (SHIMOMURA et al, 2014). For a better understanding of PSS, several projects were developed and conducted, according to the defined steps.…”

Section: Background Of Edipsmentioning

confidence: 99%

Development of an online concept for the use of the serious game EDIPS2

Pidruchna,

Panshef

2023

ZFHE

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Strategic thinking games development is an important topic in the modern world, and the digitalization wave also influences this movement. In this research paper, the possibilities of creating an online version of an educational game, called EDIPS2 (Edutainment for Designing Integrated Product-Service System), that requires communication, was researched and discussed. It is a German version of a serious game EDIPS, which was created by Shimomura Laboratory at the Department of System Design at Tokyo Metropolitan University. Its purpose is to promote strategic thinking and collaboration between experts in design and in business of product service systems (PSS) through playful online-entertainment.

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Section: Background Of Edipsmentioning

confidence: 99%

Development of an online concept for the use of the serious game EDIPS2

Pidruchna,

Panshef

2023

ZFHE

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“…The PSS can be defined as a social system that increases social and economic values for stakeholders, by offering products, services and products-services within the system [11]. Hence, intensive forms of utilization of product are replaced by the possibility to fulfil consumers' needs through the provision of more dematerialized services, which are also often associated with changes in the ownership structure.…”

Section: Product-service System (Pss)mentioning

confidence: 99%

Hybrid Fuzzy Methodology for the Evaluation of Criteria and Sub-criteria of Product-service System (PSS)

et al. 2015

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The world economy has seen the evolution of predominant economic activities. From pre-industrial society based on extractive activities (primary sector), through the industrial era characterized by the production of consumer goods (secondary sector), to the post-industrial age with predominance of the service sector (tertiary sector). In addition, more recently, it has been integrated with the products. i.e. PSS (Product-Service System) an integrated combination of products and services. A PSS can be thought of as a market proposition that extends the traditional functionality of a product by incorporating additional services. The primary aim of this paper is to evaluate the criteria and sub-criteria of the implementation of PSS (point of view of operations), based on the quality dimensions, through of hybrid methodology (Fuzzy Delphi -FDELPHI and Fuzzy Analytic Hierarchy Process -FAHP). The fuzzy Delphi method was used to validate the criteria and sub-criteria taken from the literature. FAHP method to calculate the relative weights of the selected criteria and sub-criteria. The questionnaire (based on the quality dimensions) was applied to a large company located in Paraná, Brazil, which has the intention of implementing PSS. The results show that the criteria that were relevant to the company: C3 (Restructuring) had the high weight (17.80%), C9 (Assurance) (15.38%) and C4 (Innovation and Technology) (13.26%). Regarding sub-criteria (global weight), the most influential are "Sc46 (learning and understanding of requirements of necessity and customer satisfaction) 5.55%), Sc14, Sc15, Sc17 and Sc18 (Restructuring) (3.54%, 3.35%, 3.30% and 3.00% respectively). Thus, this work is expected to contribute to improvement in the management of product-service system (PSS) innovation and to provide competitive advantages.

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“…This mode is crucial during product design for both product and service modeling. PS design focus on the durability of a product by reducing resources usage without jeopadising the quality [13], enhance existing customers' value [7] generate more profit [8] and reduce environmental effect [9], [12].…”

Section: B Cke Fike and Pspmentioning

confidence: 99%

“…Subsequently, PS enhance existing customer value [7] generate more profit [8] and reduce environmental effect [9]. Flexibility becomes crucial issue as any specific product can be combined with services to meet customer requirement through distinct operational processes [10], [11].…”

Section: Introductionmentioning

confidence: 99%

Knowledge Creation in an Integrated Product-Service

Yusoff¹,

Azizan²

2015

IJKE

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Abstract-The paper is about the investigation of how new knowledge is created when customer knowledge captured during the use-phase and retirement stage, and firm internal knowledge in an integrated product-service development cycle. Customer knowledge is integrated with firm-internal knowledge and converted into new ideas or solutions through knowledge conversion process, as such enhance the customer value proposition in terms of product and service performance. The main contributions to the literature are threefold. First, we provide how customer knowledge captured from other product life cycle and firm-owned knowledge towards affect new knowledge creation in developing an integrated product-service design. Second, we provide evidence new knowledge creation in an integrated product-service design is crucial in enhancing customer value proposition in terms of product and service performance. Third, we offer knowledge creation process in an integrated product-service design as an important determinant for product-service performance. IndexTerms-Product-service, knowledge creation, product-service performance, SECI. I. INTRODUCTIONIn functional economy, functional sales is addressed rather than the physical product [1], which getting much attention, particularly in developed countries [2]. The terms such as Product-Service (PS), product-related services or full-services are interchangeably used to designate the integrated of PS offerings [3] for selling functions. Functionality describes the ability of integrated PS [4] to provide the ability, usability, or purpose of it, rather than the physical artifact.PS firms move from traditional selling artifact manufactured to combination of services and products to enhance customer loyalty by having long-term business relationship with customers [5] and offer sustainable solutions [6]. Subsequently, PS enhance existing customer value [7] generate more profit [8] and reduce environmental effect [9]. Flexibility becomes crucial issue as any specific product can be combined with services to meet customer requirement through distinct operational processes [10], [11]. Customer's experience are explored to improve existing firm core product concept and manufacturing capabilities [12], reduce the needs for service throughout the product usage phase. Hence, PS focus on lengthening the durability of a PS which reduce material/resource usage but at the same time retain the quality [13]. Exploring customer's experience (CK) and exploiting firm internal knowledge (FIK) gathered from each phase of new PS development are crucial to integrate product Manuscript received May 4, 2015; revised August 25, 2015. The authors are with the University Malaysia Pahang, Malaysia (e-mail: anisyus@yahoo.com).functionality and its related services into one solution may have opportunities to succeed [14]. A firm may choose to maintain internal knowledge if the firm is very competitive and at strong position in the industry which that knowledge is sufficient [15]. Explorative and exploitative learnin...

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State-of-Art Product-Service Systems in Japan – The Latest Japanese Product-service Systems Developments

Cited by 8 publications

References 12 publications

Development of an online concept for the use of the serious game EDIPS2

Development of an online concept for the use of the serious game EDIPS2

Hybrid Fuzzy Methodology for the Evaluation of Criteria and Sub-criteria of Product-service System (PSS)

Knowledge Creation in an Integrated Product-Service

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