Stakeholders’ Perspective on the Key Features of Printed Educational Resources to Improve the Quality of Clinical Communication
Silvia Gonella,
Paola Di Giulio,
Ludovica Brofferio
et al.
Abstract:Social and healthcare professionals often feel ill equipped to effectively engage in difficult conversations with patients, and poor proficiency negatively affects the quality of patient care. Printed educational resources (PERs) that provide guidance on sustaining complex clinical communication may be a source of support if thoughtfully designed. This study aimed to describe the key features of PERs in order to improve the quality of clinical communication according to the perspective of meaningful stakeholde… Show more
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