2022
DOI: 10.1108/md-08-2021-1012
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Stakeholder engagement, flexible proactiveness and democratic durability as CSR strategic postures to overcome periods of crisis

Abstract: PurposeThe aim of this study is twofold. First, the research aims to identify Integrated Thinking (IT) stages of development. Second, the research aims to investigate how IT has reacted to the COVID-19 pandemic by accelerating integrated corporate social responsibility (CSR) practises.Design/methodology/approachThe study employs a case study on an Italian multi-utility company, Iren Group. The research method uses triangulated data collected from semi-structured interviews and archival materials and it analyse… Show more

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Cited by 11 publications
(11 citation statements)
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References 60 publications
(133 reference statements)
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“…This study is grounded in the tradition of a qualitative single-case study design (Gromis di Trana et al ., 2022; Lombardi et al ., 2021; Yin, 2009), drawing on data collected from a large innovative Australian engineering company located in the New South Wales (NSW) region. This approach has been chosen for its appropriateness in revealing complex phenomena within real-life contexts (Eisenhardt and Graebner, 2007).…”
Section: Methodsmentioning
confidence: 99%
“…This study is grounded in the tradition of a qualitative single-case study design (Gromis di Trana et al ., 2022; Lombardi et al ., 2021; Yin, 2009), drawing on data collected from a large innovative Australian engineering company located in the New South Wales (NSW) region. This approach has been chosen for its appropriateness in revealing complex phenomena within real-life contexts (Eisenhardt and Graebner, 2007).…”
Section: Methodsmentioning
confidence: 99%
“…Companies would prefer to meet the demands of the capital market and ownership, although they should adopt a proactive stance and consider different types of stakeholders and institutional stimuli to support recovery (Amato et al. , 2020; Gromis di Trana et al. , 2022; Thai et al.…”
Section: Literature Review and Hypothesesmentioning
confidence: 99%
“…The stakeholder theory advocates that aligning stakeholders' interests with the firm's strategies and operations generates a competitive advantage, improves financial performance and reduces certain idiosyncratic risks (Aydo gmus ¸et al, 2022). ESG sensitivity accounts for uncertainties in operating conditions and augments the resiliency against influential external stakeholders and ever-changing environmental and related regulations (Gromis di Trana et al, 2022). In addition, ESG accrues employees' goodwill and generates loyal customers and suppliers.…”
Section: Introductionmentioning
confidence: 99%
“…Both ESG actions and their reporting are crucial. The success of ESG not only depends on adherence to ESG practices but also on reporting them so that stakeholders can make informed decisions (Gromis di Trana et al, 2022). Legitimate and timely ESG reporting creates awareness among the internal stakeholders of the firm (Arvidsson and Dumay, 2022).…”
Section: Introductionmentioning
confidence: 99%
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