“…While these impairments make it difficult for residents to communicate with others, researchers have found these impairments also make it less likely for other residents to engage them (Kaakinen, 1992;Ludlow et al, 2017). Previous work has also found a need to have a caregiver involved in conversations with residents as they often have difficulty maintaining conversations with others independently (Mok & Müller, 2014;Murphy, Tester, Hubbard, Downs, & MacDonald, 2005 At last, friendly resident-staff relationships were facilitated in this study when residents experienced positive responses to their need for care, had opportunities to interact with staff outside of care tasks and were acknowledged by staff for their uniqueness. A lack of time for interaction and a focus on care needs only during staffresident interactions has been noted in past research to preclude staff-resident relationship development (Jones & Moyle, 2016;Liukkonen, 1995).…”