2019
DOI: 10.1108/er-03-2019-0159
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Staffing agencies in work relationships with independent contractors

Abstract: Purpose While staffing agencies are gaining importance in work relationships with the highly skilled workforce, their work relations with highly skilled independent contractors have not been investigated yet. Staffing agencies as labor market intermediaries charge a fee to help independent contractors as well as client organizations to create contracts for services while independent contractors remain self-employed. Besides their growing relevance, their exact role remains unclear. Thus, the purpose of this pa… Show more

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Cited by 4 publications
(12 citation statements)
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References 48 publications
(64 reference statements)
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“…IPros, temporary workers, independent contractors, on-call workers (Connelly and Gallagher, 2004;Cappelli and Keller, 2013;McKeown and Pichault, 2021). The number of contingent workers has been flourishing worldwide over the past decades, as companies nowadays resort ever more to that "external" workforce in the context of a tight labour market (Semenza and Pichault, 2019;Ruiner et al, 2020). However, scholars have not yet sufficiently explored those specific work arrangements to fully understand the matter (Caza et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
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“…IPros, temporary workers, independent contractors, on-call workers (Connelly and Gallagher, 2004;Cappelli and Keller, 2013;McKeown and Pichault, 2021). The number of contingent workers has been flourishing worldwide over the past decades, as companies nowadays resort ever more to that "external" workforce in the context of a tight labour market (Semenza and Pichault, 2019;Ruiner et al, 2020). However, scholars have not yet sufficiently explored those specific work arrangements to fully understand the matter (Caza et al, 2021).…”
Section: Literature Reviewmentioning
confidence: 99%
“…Furthermore, SCWs are likely to face unstable and insecure work situations (Kalleberg, 2009;Conen and Schippers, 2019;Miller, 2020;Ayoobzadeh, 2021), altering career path predictability and stability, income continuity, or career development (David, 2005;Ashford et al, 2018;Jacobs et al, 2019;Caza et al, 2021). This situation is further exacerbated by the asymmetry of information that SCWs and companies hold about each other, which hinders the task of organisations seeking to recruit workers (Benner et al, 2007;Bessy and Chauvin, 2013;Ruiner et al, 2020).…”
Section: Literature Reviewmentioning
confidence: 99%
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“…In recent years, online service platforms (e.g., Airbnb, Uber, TaskRabbit) have received much attention both inside and outside of academia (Wirtz et al 2019). However, service platforms are not a new phenomenon (Edelman 2014), and there are many examples of offline service platforms, such as staffing agencies and temporary work agencies (Chen et al 2017;Ruiner et al 2019). In general, service platforms are two-or multi-sided markets that connect service suppliers with potential customers (Eisenmann et al 2006).…”
Section: Introductionmentioning
confidence: 99%