“…Clinician workload is a critical factor in the evaluation of clinical and operational procedures including clinician performance (Mazur et al, 2016), medical student supervision (Celebi et al, 2012) and staffing decisions (Upenieks et al, 2007) in healthcare systems. Workload has a profound effect on the provision of healthcare delivery services due to its association with provider burnout (Portoghese et al, 2014;Leiter and Maslach, 2005;Holden et al, 2011), staffing challenges such as nurse turnover and shortages (Duffield and O'Brien-Pallas, 2003), and undesired patient outcomes such as medication error likelihood (Holden et al, 2011), mortality (Neuraz et al, 2015;Ball et al, 2018;Tarnow-Mordi et al, 2000), adverse events related to mechanical ventilation (Filho et al, 2011), length of stay (LOS) and procedure related infections (Müller de Magalhães et al, 2017). Aiken et al (2002) found that adding one patient to a nurse's workload was associated with additional 23 percent odds of reporting burnout.…”