Staff reactions to challenging behaviour: An observation study

Training emotional intelligence related to treatment skills of staff working with clients with intellectual disabilities and challenging behaviour

“…Staff members dealing with challenging behaviour often implement interventions that are effective in the short term, but reinforce maintenance of challenging behaviour in the long term (Hastings & Remington 1994). Clients who show challenging behaviour often gain attention from their caregivers (Lambrechts et al 2010). Thus, staff behaviour appears to be an important factor in the emergence and persistence of challenging behaviour (Hastings 1997).…”

The effectiveness of staff training focused on increasing emotional intelligence and improving interaction between support staff and clients

“…For instance, clients who show CB often gain attention from their staff, which serves as a reinforcer (Lambrechts et al . ).…”

Evidence for Reciprocal Interaction Effects Among Adults with Self-Injury and Their Caregivers

“…Theoretical models (Oliver, 1995) and empirical evidence (Hastings & Remington, 1994b; Lambrechts et al, 2010) are clear on the powerful role that social interaction or the lack thereof has on the maintenance of SIB. Knowing whether and how social interaction occurs outside of direct responses to SIB may be of particular importance to efforts to disrupt response–reinforcer relationships by changing the value attention and other forms of interaction in relation to SIB and adaptive behavior.…”

“…Hall and Oliver (1992) found that intense SIB was more likely to be associated with social attention from caregivers than was mild SIB, suggesting that mild SIB may be easier to ignore, with more intense behavior necessitating, or seeming to necessitate, some response from caregivers. Lambrechts, Van Den Noorgate, Eeman, and Maes (2010) examined reactions to challenging behavior among staff persons working with adults with severe/profound IDD living in group homes. Through descriptive and sequential analysis, they found that caregivers frequently responded to aggressive and self-injurious behavior with either verbal or physical attention, with attention in the form of a behavioral directive most likely to follow SIB.…”