Spirituality at work and organizational commitment as moderating variables in relationship between Islamic spirituality and OCB IP and influence toward employee performance

Abstract

Purpose The purpose of this study is to analyze the influence of Islamic spirituality toward organizational citizenship behavior from Islamic perspective (OCBIP), influence Islamic spirituality toward OCBIP in which spirituality at work and organizational commitment become mediators and influence of OCBIP toward working performance. Design/methodology/approach The study was categorized as an explanatory research. The setting of the study was the branch office of BRI Syariah in Malang. The population was employees of the branch office. The samples were 217 employees of BRI Syariah Malang. With an estimated population of 193 individuals and a 5 per cent confidence level, the total samples were 150 employees, including the supervisors. The sampling technique was proportional random sampling, in which all members of the population have an equal chance to become a sample based on proportion per section (Sekaran, 2003). The data were primary data obtained through questionnaires. The questionnaire consisted of question items on Islamic spirituality, workplace spirituality, organizational commitment and OCBIP. The data analysis technique was partial least squares (PLS). Findings Islamic spirituality is not directly influencing toward OCBIP, spirituality at work and organizational commitment as moderation variables in the influence of Islamic spirituality toward OCB IP, OCBIP had influence toward working performance. Higher OCBIP would result in better working performance accepted, and at the opposite, lower OCBIP would result in poorer working performance. Originality/value There are some limitations of previous studies that examine spirituality relationships with OCB. Nasrudin et al. (2013) and Kazemipour et al. (2012) found significant correlations between spirituality with OCB, but there is an inconsistency of research findings to suggest that spirituality has no direct effect on OCB, but through individual perceptions of organization. As the study of spirituality with OCB is still limited, this study attempts to explain OCB from an Islamic perspective, to propose a framework on Islamic spirituality, spirituality at work as an individual source of OCB and moderation of organizational commitment using Djafri and Noordin’s (2017) and previous empirical studies, with an aim to integrate the spirituality and OCB in a model that can be used to better understand OCB. It is hoped that this model development will reduce the scarcity of literature on spirituality with OCB through organizational commitment. This will help the organization to understand the role of spirituality and organizational commitment to improve OCB of employees that ultimately will improve organizational performance.

An Empirical Effect of Workloads on Employee Satisfaction: Mediating by Work Environment

“…In recent years, the concept of job satisfaction has received increased attention from scholars and practitioners around the world, who have researched and conducted several social experiments in order to increase employee job satisfaction [1]. Employees are considered part of an organization's assets; therefore, they play a central role for the driving force and leading player of the organization [2]. Therefore, it is important that an organization provides a positive direction to achieve the corporate goals.…”

The effect of philanthropic organizations’ culture on employee performance through organizational commitment and organization citizenship behavior as intervening variables

“…The effect of OCB on performance is explained by research by Kissi et al (2019). Dharma (2018) and Sani (2019). Munawir (2018) researched universities that showed OCB affects the success of university governance and good performance.…”

“…Supported by Ghashghaeinia and Hafezi (2015) who researched on Azad University staff, it also showed that there was a significant positive relationship between organizational culture and OCB. Empirical research that shows the relationship between OCB and performance is described by Kissi et al (2019), Dharma (2018), Munawir et al (2019) and Sani and Maharani (2019).…”

The Effect of Organizational Citizenship Behavior on Job Satisfaction Mediated with Spiritual Leadership

“…The national banking sector faces more challenges due to its integration in the ASEAN Economic Community (AEC) in 2020 and the rapid development of technology that requires innovation and more flexible services. The banking sector needs to improve the technology, business, human resources, and infrastructure, in order to avoid major losses and anticipate the impact of the AEC (Sani & Ekowati, 2019).…”

“…Therefore, the Bank of Jatim Syariah needs to consider these factors before developing its human resource management program. Recently, companies have spent millions of dollars on developing their employees, which, shows that attitudes and performance are key to achieving the estimated goals (Sani & Ekowati, 2019).…”