SPICE in retrospect: Developing a standard for process assessment

Rout, Terry; Emam, Khaled El; Fusani, Mario; Goldenson, Dennis R.; Jung, Ho-Youl

doi:10.1016/j.jss.2007.01.045

Cited by 56 publications

(27 citation statements)

References 20 publications

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“…The development and evolution of the standard has been accompanied by parallel efforts in research and development that have significantly expanded the state of knowledge [27]. It seems likely that this tradition will continue, providing fresh insights into process modeling, process assessment and process improvement.…”

Section: Discussionmentioning

confidence: 99%

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The Evolving Picture of Standardisation and Certification for Process Assessment

Rout

2010

2010 Seventh International Conference on the Quality of Information and Communications Technology

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The International Standard for Process Assessment, ISO/IEC 15504, has evolved over a period of almost twenty years, supported by extensive research and empirical study.A forthcoming revision of the Standard is intended to transform it from a single, multi-part standard to a set of related standards using a defined numeric range. This transformation will lead to an expanded range of application, and to a significantly more open standards framework. The revised requirements for the Standard envisage that it will address the assessment of other process characteristics beyond that of process capability, which has been the focus of attention to date. The scope also makes possible the extension of assessment to fields outside the ICT domain. Hand in hand with this evolution is a concentration on verification of conformance, with a view to formal certification of the results of assessments, whether in terms of profiles of Process Capability, or of Organizational Maturity. The proposed scope of work also incorporates a body of knowledge for process assessment, setting a standard for eventual certification of assessment professionals.

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Section: Discussionmentioning

confidence: 99%

“…The Standard for Process Assessment has been subject to intensive empirical study over the course of its development, through the medium of the SPICE Trials [8], [9], [27]. Key aspects of the assessment framework have been validated and improved, through three iterations of the document set.…”

Section: Strengths and Weaknessesmentioning

confidence: 99%

The Evolving Picture of Standardisation and Certification for Process Assessment

Rout

2010

2010 Seventh International Conference on the Quality of Information and Communications Technology

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“…The process repeatability means that different instances (or runs) of the same process (i.e. process type) performed with the same input and within the same context will have very similar performances [34]. The measurement of the process repeatability can model system-based regulatory regimes imposing performances on the implementation of a compliant system.…”

Section: B Measurement-oriented Requirements Engineering (More)mentioning

confidence: 99%

“…All those smaller measurements provide a very rich set of criteria that must be fulfilled by repeatable processes ( [3] and see also the Exemplar in the Section IV.) The completeness of this set of criteria has been scientifically validated [34].…”

Section: B Measurement-oriented Requirements Engineering (More)mentioning

confidence: 99%

Measurement-oriented comparison of multiple regulations with GRL

Rifaut¹,

Ghanavati

2012

2012 Fifth IEEE International Workshop on Requirements Engineering and Law (RELAW)

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In recent years, intentional models have been adapted to capture and analyze compliance needs and requirements. Furthermore, intentional models have been used to identify the impact of regulations on organizational goals by helping to elicit different alternatives about the business operations supported by compliant business processes and services. In other works, intentional models based on measurement-frameworks have provided well-structured models of regulations and compliance alternatives. This paper integrates Goal-Oriented Requirements Language (GRL)-based methodologies with measurement-based methodologies to improve support for comparing regulations sharing the same concerns via the (measurement) objectivity.

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“…In CRPHT, the ISO/IEC 15504 standard has been studied and used since the mid-nineties for assessing software processes (and using the assessment results for improvement programmes). From the year 2003, the ISO/IEC 15504 [6] has been revised as a generic process assessment standard [7]. It was then possible to assess any kind of process, in any company whatever the activity sector.…”

Section: Introductionmentioning

confidence: 99%

Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework

Barafort

Rousseau

2009

Communications in Computer and Information Science

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Abstract. This paper presents the Sustainable Service Innovation Framework that is used in the Public Research Centre Henri Tudor in Luxembourg as a generic framework supporting innovation, and promoting multi disciplinary activities It is demonstrated with the Tudor's IT Service Management Process Assessment (TIPA)'s case: the Tudor's IT Service Management Process Assessment, with the value, design, promotion, management and capitalization of TIPA's services.

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SPICE in retrospect: Developing a standard for process assessment

Cited by 56 publications

References 20 publications

The Evolving Picture of Standardisation and Certification for Process Assessment

The Evolving Picture of Standardisation and Certification for Process Assessment

Measurement-oriented comparison of multiple regulations with GRL

Sustainable Service Innovation Model: A Standardized IT Service Management Process Assessment Framework

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