Specifics of Interaction Between Authorities And Community in the Conditions of Digitalization of a Public Administration System

Abstract

The article was prepared within the framework of the implementation of the grant project No. 2022.01/0144 „Implementation of the concept of „Public participation 2.0” for the reconstruction of the city of Kharkiv in the war and post-war periods”, financed by the National Research Fund of Ukraine. Digitization of society has a significant impact on all spheres of life, including the public administration system. The introduction of digital tools and platforms transforms the ways in which the government and the community interact, making them more open, transparent, interactive and accountable. This article explores the specific features of the interaction between the government and the community in the context of the digitalization of the public administration system. The article develops a typology of models of interaction between the government and the community in the digital environment. It identifies and substantiates the advantages and challenges associated with the digitalization of government-to-community interaction. The article also develops practical recommendations for improving government-to-community interaction in the context of digitalization. The research results can be used to improve the public administration system, increase the level of citizen participation in decision-making, increase transparency and accountability of the government, and develop e-democracy.