“…Research has been conducted on organizational performance and a number of performance measures have been developed (e.g., Kaplan & Norton, 2005; Lebas & Euske, 2006). Some are based on financial measures (e.g., Kamyabi & Devi, 2012; Liao & Wu, 2009) and nonfinancial indicators (e.g., Gronum, Verreynne, & Kastelle, 2012; Hilman & Mohamed, 2011; Kaplan & Norton, 2005; Kirby, 2005) and others are based on the combination of both financial and nonfinancial measures (e.g., Bititci, Carrie, & McDevitt, 1997; Kaplan & Norton, 2005; MacDougall & Pike, 2003). These indicators are developed to serve profit-oriented organization, which could not be appropriate to be applied to organizations in the academia where teaching, community service, research, and publications are the main business.…”