2020
DOI: 10.1002/jsc.2356
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Sources of expertise in social enterprises

Abstract: Social enterprises draw upon multifarious sources of expertise in pursuit of their social and business goals. The social enterprise's first source of expertise is that of their own relational experience derived from their previous employment or experiences and context expertise developed from a deep understanding of their own business. They seek advice from a wide expert‐support network favoring those associated with business acumen more than any other. The expert‐support network consists of eight distinct cat… Show more

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Cited by 6 publications
(8 citation statements)
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References 78 publications
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“…Tension 6: MANAGEMENT OF HUMAN RESOURCES Doherty, et al (2014) present several pertinent tensions that SEs face when dealing with human resources and suggest that these can play a significant role in stifling their ability to operate and grow. They include challenges in recruiting and managing volunteers' performance (Richards and Reed, 2015), identifying and leveraging sources of expertise (Allen, 2020), technical competency (Manea, Istudor, Dinu, Paraschiv, 2021;Allen, Samuel, Abdullah and Thomas, 2020), staff retention, preserving staff motivation and dealing with the conflict that often occurs between volunteers and paid staff. Doherty, et al (2014) also state that SEs will often be in a position where clients that use their services will also be employees of the SE.…”
Section: Tension 5: Sources Of Income and Investmentmentioning
confidence: 99%
“…Tension 6: MANAGEMENT OF HUMAN RESOURCES Doherty, et al (2014) present several pertinent tensions that SEs face when dealing with human resources and suggest that these can play a significant role in stifling their ability to operate and grow. They include challenges in recruiting and managing volunteers' performance (Richards and Reed, 2015), identifying and leveraging sources of expertise (Allen, 2020), technical competency (Manea, Istudor, Dinu, Paraschiv, 2021;Allen, Samuel, Abdullah and Thomas, 2020), staff retention, preserving staff motivation and dealing with the conflict that often occurs between volunteers and paid staff. Doherty, et al (2014) also state that SEs will often be in a position where clients that use their services will also be employees of the SE.…”
Section: Tension 5: Sources Of Income and Investmentmentioning
confidence: 99%
“…This has resulted in greater awareness of the importance and potential of SEs and, in some instances, local authorities have budgeted funds specifically for SE support and development. Similarly, the challenge of establishing and communicating their social purpose is recognised to be constrained by expertise and resource availability (Allen 2020;Jenner 2016;Peattie and Morley 2008;White et al 2018). However, the SEP initiative seems to afford a means of collectively establishing and operationalising a clear macromarketing proposition that communicates to consumers and organisations alike the positive impacts that supporting SEs can have on their immediate and wider community (Hunt 1981).…”
Section: Discussionmentioning
confidence: 99%
“…This has resulted in greater awareness of the importance and potential of SEs and, in some instances, local authorities have budgeted funds specifically for SE support and development. Similarly, the challenge of establishing and communicating their social purpose is recognised to be constrained by expertise and resource availability (White et al, 2008;Peattie and Morley, 2008;Jenner, 2016;Allen, 2020).…”
Section: Figure 2 Ontology Of Sep Boundary Objectsmentioning
confidence: 99%
“…These studies, being uniformly interpretivist in nature, utilised Grounded Theory approaches (Saldana, 2010), and semi-structured interviews (Fox, 2009;Denscombe, 2010), coupled with analytical techniques that broadly conform to methods of thematic analysis (Guest, MacQueen & Namey, 2012). The five studies comprise examinations of the UK's Social Enterprises Places (SEP) initiative (Samuel, 2018;, the expert resources that are utilised by SEnts (Allen, 2020), the internalisation of strategic intent of a community mutual housing association (CMHA) (Taylor, 2020), the cyber-security preparations of SEs (White, Allen, Samuel, Abdullah and Thomas, 2020), and the influence of football clubs' social programmes upon children (Thomas, 2020): see Table 1. (Samuel, 2018; In 2014, Social Enterprise UK rolled out a Social Enterprise Places Programme (SEP), describe as geographical areas (quarters, towns, cities and zones, areas around the UK) where social enterprise activity and investment in the sector is thriving.…”
Section: Purpose and Approachmentioning
confidence: 99%
“…EXPERT RESOURCES (Allen, 2020) SEs draw upon a complex and expansive ecosystem of expertise, the makeup of which is determined by their legal structure, social goals and commercial aims. SEss become skilled at learning from their experience.…”
Section: Sep Initiativementioning
confidence: 99%