Sotto Voce: Facilitating Social Learning in a Historic House

Szymanski, Margaret H.; Aoki, Paul M.; Grinter, Rebecca E.; Hurst, Amy; Thornton, James D.; Woodruff, Allison

doi:10.1007/s10606-007-9067-y

Cited by 47 publications

(28 citation statements)

References 34 publications

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“…In SottoVoce (Szymanski et al 2007) eavesdropping on what others in your party are listening to in addition to your own audioguide mitigates the social separation induced by headphones. Visitors are equipped with mobile devices; an experiment was carried out comparing a setting were the loudspeaker of the device was used to deliver the sound to the visiting pair, to another in which each visitor had headphones and each individual could listen to their own commentary or dynamically switch to and share the commentary being heard by their partner.…”

Section: Previous Work On Using Sound To Digitallyenhance Visitor Expmentioning

confidence: 99%

Audio-based narratives for the trenches of World War I: Intertwining stories, places and interaction for an evocative experience

Marshall

Petrelli

Dulake

et al. 2016

International Journal of Human-Computer Studies

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We report in detail the codesign, setup and evaluation of a technological intervention for a complex outdoor heritage site: a World War I fortified camp and trenches located in the natural setting of the Italian Alps. Sound was used as the only means of content delivery as it was considered particularly effective in engaging visitors at an emotional level and had the potential to enhance the physical experience of being at an historical place. The implemented prototype is visitoraware personalised multipoint auditory narrative system that automatically plays sounds and stories depending on a combination of features such as physical location, visitor proximity and visitor preferences. The curators created for the trail multiple narratives to capture the different voices of the War. The stories are all personal accounts (as opposed to objective and detached reporting of the facts); they were designed to trigger empathy and understanding while leaving the visitors free to interpret the content and the place on the bases of their own understanding and sensitivity. The result is an evocative embodied experience that does not describe the place in a traditional sense, but leaves its interpretation open. It takes visitors beyond the traditional view of heritage as a source of information toward a sensorial experience of feeling the past. A prototype was set up and tested with a group of volunteers showing that a design that carefully combines content design, sound design, tangible and embodied interaction can bring archaeological remains, with very little to see, back to file. Author KeywordsCultural heritage; archaeological site; embodied and tangible interaction; sound and narrative design; codesign; experiencecentre design; evocative experience.

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Section: Previous Work On Using Sound To Digitallyenhance Visitor Expmentioning

confidence: 99%

Audio-based narratives for the trenches of World War I: Intertwining stories, places and interaction for an evocative experience

Marshall

Petrelli

Dulake

et al. 2016

International Journal of Human-Computer Studies

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“…25], with one especially notable concern being the use of technology to support learning [e.g. 35]. Inevitably the focus of actual studies of such environments has therefore been somewhat varied, according to the interests of the parties involved.…”

Section: Introductionmentioning

confidence: 99%

“…However, the need to support simultaneously the management of group interaction, physical movement through space, and engagement with exhibits, largely stands beyond this literature to date. Brown et al [6] and Szymanski et al [35] are amongst the few who have even begun to move in this direction, though without specific explication of the mechanics of managing group coherence. We therefore wish to highlight here what might be seen to constitute an important new challenge for design.…”

Section: Introductionmentioning

confidence: 99%

Supporting group interactions in museum visiting

Tolmie

Benford

Greenhalgh

et al. 2014

Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work &Amp; Social Computing

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Ethnographic study in two contrasting museums highlights a widespread but rarely documented challenge for CSCW design. Visitors' engagement with exhibits often ends prematurely due to the need to keep up with or attend to fellow group members. We unpack the mechanics of these kinds of phenomena revealing how the behaviours of summoning, pressurizing, herding, sidelining, and rounding up, lead to the responses of following, skimming and digging in. We show how the problem is especially challenging where young children are involved. As an initial prompt we explore two ways in which CSCW could help address this challenge: enabling a more fluid association between information and exhibits; and helping reconfigure the social nature of visiting.

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“…The situation is not that different with mobile guides (PDAs initially, smartphones now): mobile devices extend the time visitors devote to interaction with technology, but time might be spent in understanding how the device itself works and not in visiting and interacting with the heritage [14]. Mobile guides focus the visitor's attention on the screen in their hand to the point, in some cases, of ignoring the exhibits [34] or choosing what to look at on the basis of what is on the screen [31] instead of what is of personal interest. Enabling and supporting visitors' choice is key for actual engagement and enjoyment.…”

Section: Related Workmentioning

confidence: 99%

Tangible data souvenirs as a bridge between a physical museum visit and online digital experience

Petrelli

Marshall

O'Brien

et al. 2016

Pers Ubiquit Comput

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This paper presents the design, implementation, use and evaluation of a tangible data souvenir for an interactive museum exhibition. We define a data souvenir as the materialisation of the personal visiting experience: a data souvenir is dynamically created on the basis of data recorded throughout the visit and therefore captures and represents the experience as lived. The souvenir provides visitors with a memento of their visit and acts as a gateway to further online content. A step further is to enable visitors to contribute, in other words the data souvenir can become a means to collect visitor-generated content. We discuss the rationale behind the use of a data souvenir, the design process and resulting artefacts, and the implementation of both the data souvenir and online content system. Finally, we examine the installation of the data souvenirs as part of a long-lasting exhibition: the use of this souvenir by visitors has been logged over 7 months and issues around the gathering of user-generated content in such a way are discussed.

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Sotto Voce: Facilitating Social Learning in a Historic House

Cited by 47 publications

References 34 publications

Audio-based narratives for the trenches of World War I: Intertwining stories, places and interaction for an evocative experience

Audio-based narratives for the trenches of World War I: Intertwining stories, places and interaction for an evocative experience

Supporting group interactions in museum visiting

Tangible data souvenirs as a bridge between a physical museum visit and online digital experience

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