It is well known that, with a particular choice of norm, the classical double-layer potential operator D has essential norm $$<1/2$$
<
1
/
2
as an operator on the natural trace space $$H^{1/2}(\Gamma )$$
H
1
/
2
(
Γ
)
whenever $$\Gamma $$
Γ
is the boundary of a bounded Lipschitz domain. This implies, for the standard second-kind boundary integral equations for the interior and exterior Dirichlet and Neumann problems in potential theory, convergence of the Galerkin method in $$H^{1/2}(\Gamma )$$
H
1
/
2
(
Γ
)
for any sequence of finite-dimensional subspaces $$({{\mathcal {H}}}_N)_{N=1}^\infty $$
(
H
N
)
N
=
1
∞
that is asymptotically dense in $$H^{1/2}(\Gamma )$$
H
1
/
2
(
Γ
)
. Long-standing open questions are whether the essential norm is also $$<1/2$$
<
1
/
2
for D as an operator on $$L^2(\Gamma )$$
L
2
(
Γ
)
for all Lipschitz $$\Gamma $$
Γ
in 2-d; or whether, for all Lipschitz $$\Gamma $$
Γ
in 2-d and 3-d, or at least for the smaller class of Lipschitz polyhedra in 3-d, the weaker condition holds that the operators $$\pm \frac{1}{2}I+D$$
±
1
2
I
+
D
are compact perturbations of coercive operators—this a necessary and sufficient condition for the convergence of the Galerkin method for every sequence of subspaces $$({{\mathcal {H}}}_N)_{N=1}^\infty $$
(
H
N
)
N
=
1
∞
that is asymptotically dense in $$L^2(\Gamma )$$
L
2
(
Γ
)
. We settle these open questions negatively. We give examples of 2-d and 3-d Lipschitz domains with Lipschitz constant equal to one for which the essential norm of D is $$\ge 1/2$$
≥
1
/
2
, and examples with Lipschitz constant two for which the operators $$\pm \frac{1}{2}I +D$$
±
1
2
I
+
D
are not coercive plus compact. We also give, for every $$C>0$$
C
>
0
, examples of Lipschitz polyhedra for which the essential norm is $$\ge C$$
≥
C
and for which $$\lambda I+D$$
λ
I
+
D
is not a compact perturbation of a coercive operator for any real or complex $$\lambda $$
λ
with $$|\lambda |\le C$$
|
λ
|
≤
C
. We then, via a new result on the Galerkin method in Hilbert spaces, explore the implications of these results for the convergence of Galerkin boundary element methods in the $$L^2(\Gamma )$$
L
2
(
Γ
)
setting. Finally, we resolve negatively a related open question in the convergence theory for collocation methods, showing that, for our polyhedral examples, there is no weighted norm on $$C(\Gamma )$$
C
(
Γ
)
, equivalent to the standard supremum norm, for which the essential norm of D on $$C(\Gamma )$$
C
(
Γ
)
is $$<1/2$$
<
1
/
2
.