“…Maslach (1982) views burnout-prone individuals as unassertive, anxious, having difficulty setting limits, lacking self-confidence, having low selfesteem, needing the approval of others, lacking emotional fulfillment outside their job, requiring an excessive need for control and having a predisposition toward an external locus of control . The development of burnout has also been found by researchers to be related to factors in the work environment such as low pay, long hours, lack of opportunity for career advancement, inadequate training, lack of support from supervisors, `bad politics' on the job, work overload, a lack of employee input into decision making, insufficient `time outs' away from clients, too many hours in direct client contact and a poor physical work environment (Drude & Lourie, 1984;Jones, Janmar & Payne, 1987;Pines & Maslach, 1978;Savicki & Cooley, 1987).…”