“…However, certain patient behaviors may be more likely to elicit feelings of loss or lack of control for physicians. These include: (a) demanding that doctors "fix" the problem, despite the problem not necessarily being "fixable," or insisting on inappropriate treatment (the "demanding" patient; Strous, Ulman, & Kotner, 2006); (b) becoming overly dependent or reliant upon the practitioner (the "needy" patient); (c) failing to take personal responsibility for their own health care choices; (d) communicating certain emotional states (e.g., anxiety, fear, anger, depression) that the provider is either personally uncomfortable with or finds difficult to address; and (e) having multiple coexisting psychological and medical problems, none of which is easily remediable (predictive of "difficult" clinical interactions) (Rosendal, Fink, Bro, & Olesen, 2005). Relationships with such patients tend to generate negative physician responses (e.g., anger, frustration, discomfort, blame, helplessness), which we relate to loss of control, responses that are likely to adversely affect patient care and create emotional distress in the physician.…”