Solving Hardware and Software Problems with User Groups

Jones, Steve T.

doi:10.1080/07399018408963057

Journal of Information Systems Management

1984

DOI: 10.1080/07399018408963057

|View full text |Cite

Solving Hardware and Software Problems with User Groups

Steve T. Jones

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...

Citation Types

Supporting

Mentioning

Contrasting

Year Published

2022

Publication Types

Select...

Article1

Relationship

Self Cite0

Independent1

Authors

Journals

Cited by 1 publication

(1 citation statement)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Searching by examining the articles manually turned out to be more effective for identifying the relevant literature because of the heterogenous terminologies used in the literature and the fact that many studies address this topic implicitly/marginally.4 Despite searching multiple databases and contacting the authors directly, we were unable to access the full text of a few papers:Goles et al 2005;Jones 1984;Muhren et al 2007;Nelson 2005;Poulymenakou and Holmes 1996;Poulymenakou and Serafeimidis 1997;Ropponen and Lyytinen 1997;Scoma 1987. Based on examination of their abstracts and forward citations it was impossible to ensure they fulfilled our criteria, so we excluded them from our review.MISQuarterly Vol.…”

mentioning

confidence: 99%

How Do Organizations Learn from Information System Incidents? A Synthesis of the Past, Present, and Future

Mehrizi¹,

Nicolini²,

Rodón³

2022

MISQ

View full text Add to dashboard Cite

We review the literature on how organizations learn from information system (IS) incidents. We identify three modes of learning depending on the practices that constitute the learning process, the specific actors who play roles in learning, the temporal orientation of the learning practices, and the specific contextual focus of the learning. The literature focuses primarily on learning from past experience to draw lessons for future incidents (reflective learning mode). Yet, a growing stream of literature stresses the importance of learning through engagement with present incidents (embedded learning mode), and a few studies suggest that organizations can learn prospectively to prepare for future incidents (prospective learning mode). We argue that although these three learning modes are effective, they do not adequately explain how organizations learn from IS incidents when used in isolation. Since IS incidents unfold increasingly as sets of interacting events across information systems and organizational settings, organizational learning needs to be theorized as an iterative process among these learning modes. We synthesize these three learning modes into an integrative framework and theorize about their supportive and inhibiting relations. We suggest some opportunities for future research, which would advance our understanding of how organizations learn from IS incidents.

show abstract

mentioning

confidence: 99%

How Do Organizations Learn from Information System Incidents? A Synthesis of the Past, Present, and Future

Mehrizi¹,

Nicolini²,

Rodón³

2022

MISQ

View full text Add to dashboard Cite

show abstract

scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.

Contact Info

customersupport@researchsolutions.com

10624 S. Eastern Ave., Ste. A-614

Henderson, NV 89052, USA

Blog Terms and Conditions API Terms Privacy Policy Contact Cookie Preferences Do Not Sell or Share My Personal Information

Made with 💙 for researchers

Part of the Research Solutions Family.

Solving Hardware and Software Problems with User Groups

Cited by 1 publication

References 0 publications

How Do Organizations Learn from Information System Incidents? A Synthesis of the Past, Present, and Future

How Do Organizations Learn from Information System Incidents? A Synthesis of the Past, Present, and Future

Contact Info

Product

Resources

About