volume 24, issue 1, P1-23 2019
DOI: 10.1108/mbe-11-2018-0098
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Thomas Hardwig, Stefan Klötzer, Margarete Boos

Abstract: Purpose This paper aims to understand the current state and challenges of deploying collaborative applications in small- and medium-sized enterprises (SMEs) in Germany. Design/methodology/approach A survey of 101 SMEs in Germany showed how intensively collaborative applications are used today and the positive and negative effects associated with their use. Analyses proved correlations between the use of collaborative applications, the need for cooperation within SMEs and the effects and benefits of their us…

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