Software Process Improvement Works

Abstract

vii

A Hierarchy of SPI Activities for Software SMEs: Results from ISO/IEC 12207-Based SPI Assessments

“…Software process maturity is "the extent to which a specific software process is explicitly defined, managed, measured, controlled and effective" [3], with higher levels of process maturity being associated with higher product quality, reduced production costs [4], and with increased predictability of the process results [5], [6]. Although process maturity reference frameworks can deliver benefits to any type of software development organisation, evidence from earlier studies suggests their adoption would appear to be mostly concentrated in large organisations [7], [8].…”

System support for pervasive applications

“…If we subtract the time spent learning Java platform APIs (including the JavaSound API), working around bugs in the Java platform, and refactoring our implementation from the total time, our overall productivity increases to 20.4 NCSS/hour, which represents an optimistic estimate of future productivity. Our actual productivity of 16.5 NCSS/hour lies at the lower end of the results reported for considerably smaller and simpler projects [Prechelt 2000], but is almost twice as large as the long-term results reported for a commercial company [Ferguson et al 1999]. Based on this, we extrapolate that programming for change does not decrease overall programmer productivity and conclude that it is not significantly harder than more conventional programming styles.…”

Finding Balanced Scorecards for Business Driven IT Service Portfolio Management

“…Reference Article ID Reference [1] ( Abran & Buglione, 2003) [35] (Martinsons, et al, 1999) [2] (Asosheh, Nalchigar, & Jamporazmey, 2010) [38] (Meyerson, 2001) [3] (Atkinson, 2004) [39] (Milis & Mercken, 2004) [4] (Kasiri, et al, 2012) [43] (Rosemann, 2001) [5] (Györy, et al, 2012) [45] (Rosemann & Wiese, 1999) [10] (Cram, 2007) [46] (Saull, 2000) [13] (Eickelmann, 2001) [48] (Sedera, et al, 2001) [14] (Erek, 2011) [49] (Simon, 2005) [15] (Ferguson, Leman, Perini, Renner, & Seshagiri, 1999) [50] (Son, Weitzel, & Laurent, 2005) [17] (Hagood & Friedman, 2002) [52] (Stewart & Mohamed, 2001) [18] (Hu & Huang, 2005) [53] (Stewart & Mohamed, 2003) [19] (Huang & Hu, 2004) [54] (Van der Zee & Jong, 1999) [20] (Ibáñez, 1998) [55] (Van Grembergen, 1997) [22] (Jain, Benbunan-Fich, & Mohan, 2011) [56] (Van Grembergen, 2000) [24] (Kaplan & Norton, 1992) [57] (Van Grembergen, 2003) [25] (Kaplan & Norton, 1993) [58] (Van Grembergen & Amelinckx, 2002) [26] (Kaplan & Norton, 1996a) [59] (Van Grembergen & Haes, 2005) [27] (Kaplan & Norton, 1996b) [60] (Van Grembergen & Saull, 2001a) [28] (Keyes, 2005) [61] (Van Grembergen & Saull, 2001b)…”