Sociotechnical governance of misinformation: An Annual Review of Information Science and Technology (ARIST) paper

Abstract

Misinformation is a complex and urgent sociotechnical problem that requires meaningful governance, in addition to technical efforts aimed at detection or classification and intervention or literacy efforts aimed at promoting awareness and identification. This review draws on interdisciplinary literature—spanning information science, computer science, management, law, political science, public policy, journalism, communications, psychology, and sociology—to deliver an adaptable, descriptive governance model synthesized from past scholarship on the governance of misinformation. Crossing disciplines and contexts of study and cases, we characterize: the complexity and impact of misinformation as a governance challenge, what has been managed and governed relative to misinformation, the institutional structure of different governance parameters, and empirically identified sources of success and failure in different governance models. Our approach to support this review is based on systematic, structured literature review methods to synthesize and compare insights drawn from conceptual, qualitative, and quantitative empirical works published in or translated into English from 1991 to the present. This review contributes a model for misinformation governance research, an agenda for future research, and recommendations for contextually‐responsive and holistic governance.