Abstract:The aim of this study is to explore intragroup relations in retail. The article conduct a sociometric analysis that takes into account labor and affective criteria, using the probability theory method and the UCINET program. In so doing the paper observe that the group, despite having been formally established for more than five years, does not display any solid indicators of high cohesion. The article observe that formal authority and informal leadership do not coincide and that there are two group factions i… Show more
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