Sociology’s Role in the Teaching of Organizational Behavior in Higher Education. The Case of Hospitality Management

Ferraz, Jorge

doi:10.3390/soc8030051

Cited by 4 publications

(3 citation statements)

References 25 publications

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“…Critical pedagogy is gaining traction within the hospitality and tourism classroom space (Barkathunnisha, Lee and Price, 2017;Bramwell and Lee, 2014;Ferraz, 2018;Fullagar and Wilson, 2012). Critical feminist pedagogy is concerned with transforming gendered 'relations of domination and oppression' (Titus, 2000: 24).…”

Section: Sexual Harassment Training and The Critical Feminist Turnmentioning

confidence: 99%

‘Training the next generation HR practitioners’: Reflecting on HRM student experiences of sexual harassment training

Dyer

Hurd

2021

Hospitality &Amp; Society

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Despite prohibitive legislation and organizational policies and training, high rates of sexual harassment persist in the hospitality industry, a situation that is concerning to organizations and researchers alike. As management educators, we embedded a sexual harassment lecture within the context of a human resource management degree, with the aim of developing the capacity of the future human resource practitioner workforce to address sexual harassment. The reflective journals of these students, collected over a three-year period, reveal that while participants found the session improved their understanding of sexual harassment myths and remedies, many still questioned their ability to act within the context of wider organizational dynamics. Our analysis leads us to conclude that sexual harassment training sessions are a valuable and necessary starting point for developing intolerance. However, if we are truly committed to eradicating sexual harassment, then a much broader and integrated approach is required that includes redressing the limitations of the current legal systems, broadening the scope of education within the wider community and developing intolerant organizational climates.

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Section: Sexual Harassment Training and The Critical Feminist Turnmentioning

confidence: 99%

‘Training the next generation HR practitioners’: Reflecting on HRM student experiences of sexual harassment training

Dyer

Hurd

2021

Hospitality &Amp; Society

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“…For a better understanding of the organizational phenomena (necessarily complex) in the past, present, and future, the problematization and reflexivity that the Sociology of Organizations has in their patrimony can be decisive for the apprehension of phenomena, such as the ideological naturalization that can be promoted as organizations (Mutch, Delbridge, & Ventresca, 2006;Ferraz, 2018).…”

Section: Challenges Of Sociology Of Organizationsmentioning

confidence: 99%

Sociology of Organizations: Potential and Challenges

Serpa

Ferreira

2019

HSSR

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Purpose of this study: Sociology of Organizations, as a specialization, has maintained an indefinite status, competing with other disciplinary areas regarding the study of organizations. This paper seeks to contribute to the reflection about the potential and challenges faced by the Sociology of Organizations. Methodology: For this purpose, a bibliographical research was carried out on this topic, complemented by our experience as sociologists in teaching and research on the organizational theme in some databases, such as Web of Knowledge, DOAJ, SCIELO, and institutional repositories. Findings: It is concluded that the Sociology of Organizations can provide tools for the heuristic apprehension of the organizational phenomenon, either by mobilizing instruments of a more general sociology or by fostering a certain interdisciplinarity with other disciplinary areas that deal with this phenomenon. Implications: However, this potential is generally obscured by greater visibility because it is perceived as more directly linked to the managerial phenomenon and seems to provide more illusorily practical solutions and universal recipes. It is necessary to recognize the complexity of the organizational phenomenon to advance its scientific knowledge.

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“…Finally, the essay entitled "Sociology's Role in the Teaching of Organizational Behaviour in Higher Education. The Case of Hospitality Management" [6] by Jorge Ferraz, from the Interdisciplinary Centre of Social Sciences-CICS.NOVA, Estoril Higher Institute for Tourism and Hotel Studies, and CITUR-Centre for Research in Tourism, Portugal, seeks to question and discuss the relevance of sociological teaching in the learning context of the organisational behaviour curricular unit, in which "Teaching in universities, especially in management schools, is today orientated to solving problems and operational skills' development, short-term productivity gains and to a vocational perspective", which limits the learning of critical skills. The author proposes "teaching the social and macro dimensions that contribute to explain organizational structuring and behaviour" and "enhancing reflexivity and contextualization on the practices and discourses of all social actors involved and disassembling the dominant ideological, naturalized and simplistic individualized view on the reality of labour, employment and organizations", which may be critical to a good understanding and performance in the practice of hospitality management in a complex societal and organisational reality.…”

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confidence: 99%

Training Models and Practices in Sociology

Serpa

Ferreira

2018

Societies

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At the possibility of this special issue, one of us recollected a situation that occurred some 25 years ago when he was about to have his first contact with Sociology, at the beginning of his first year as a Bachelor's of Sociology student. In a social chat in an extra-academic context, someone asked him what his field of study was, and the well-audible answer was given with enthusiasm: "Sociology". The reply was: "Very good, surgery is very important". The then-Sociology freshman was silent and this part of the conversation ended here. However, the young student never forgot the discomfort he felt on realizing that he himself did not know what Sociology was or exactly what it was for. As a result of this episode, this young man resolved to learn what Sociology really was, so as not to feel this sense of limitation in his knowledge. Later, throughout his professional academic career, this now less-young man has sought to clarify this issue with his students.We dare to consider that, with variations, many of those who teach and learn Sociology can identify with the episode described above. Indeed, the world of Sociology is fascinating to sociologists. However, it is not always accessible to those who are not, as it focuses on social practices and representations formed by shared mind-sets that appear to be purely "natural", "normal", and unavoidable. Added to this is the fact that Sociology is a multi-paradigmatic science. At the same time, it also has great methodological diversity, which is often not taught in an integrated and meaningful way whereby the student can foster his/her increasingly sociologically-based criticism [1]. This raises several hindrances in achieving learning in which "The first set of learning goals involves designs, methods, and techniques. Students learn to select and follow procedures of empirical inquiry, and hopefully to question, disrupt, and innovate these procedures. The second set of learning goals focuses on theories, and involves identifying major theories in their original historical contexts and then experiment with reapplying them to contemporary phenomena. This approach helps students to observe and explain social reality, and to assist them in seeing what has changed and what has remained the same" [2]. (p. 5) There is the need for space to approach the topic of the teaching and learning of Sociology, both in a theoretical dimension and in an empirical and/or reflective dimension, focusing on several dimensions of this problem in different learning contexts, so as to better understand and improve the educational practice of the teaching and learning

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Sociology’s Role in the Teaching of Organizational Behavior in Higher Education. The Case of Hospitality Management

Cited by 4 publications

References 25 publications

‘Training the next generation HR practitioners’: Reflecting on HRM student experiences of sexual harassment training

‘Training the next generation HR practitioners’: Reflecting on HRM student experiences of sexual harassment training

Sociology of Organizations: Potential and Challenges

Training Models and Practices in Sociology

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