Societal perspectives on the role of community pharmacists and over-the-counter drugs in Jordan

Abstract

The public in Jordan think highly of the pharmacy profession despite their confusion and uncontrolled consumption of OTC drugs. The findings of this study indicate that drug authorizing bodies in Jordan must be more proactive in promoting appropriate self-medication use and improving pharmaceutical services.

The Assessment of Romanian Customers’ Level of Satisfaction with Pharmaceutical Providers

“…The results suggest a high level of trust towards pharmacists, confirmed by a high percentage of respondents (39%) who stated that they have a favorite pharmacist who they constantly contact in order to receive pharmaceutical advices. Similar results were registered in Jordan (63%) and Northern Ireland (67%), where customers would not hesitate to ask the pharmacist for advice regarding the treatment of minor illnesses [14,15]. Still, more than half of our respondents feel the need of having more conversations with the pharmacists on specific topics: information about the use of products (96%), cheaper drug options (77%), health issues (79%), drug side effects (88%).…”

Attitudes of Iraqi society towards the role of community pharmacists

“…This is in line with other studies that have investigated public's attitudes towards community pharmacies in Middle East countries. 7,15,17 Therefore, it can be inferred that access to community pharmacies in these countries did not appear to be an important barrier for utilizing the given services as has been identified for other populations. 18,19 Efficient public-pharmacist contact is essential to improve the use of medication and ensure optimal therapy outcomes.…”

The Role of the Clinical Pharmacist in the Identification and Management of Corticophobia – An Interventional Study

“…Lay sources do not contain the appropriate information about corticosteroids, and this might be attributed to the short space or time, and the authors' possible conflicts of interest or inherent bias with regard to the subject material, which might accordingly overestimate or underestimate effects of the subject being presented [13]. Previous research in Jordan and Northern Ireland revealed that people in general tend to use their family and friends as a trust-worthy source of medical information [14,15].…”

“…Previous research in Jordan revealed that the majority of the Jordanian general public would not hesitate to ask the pharmacist for advice, especially if the condition was not serious enough to see a doctor [14]. This is promising in terms of the future implementation of pharmaceutical care in community and hospital pharmacy settings in Jordan.…”