Socially Mediated Publicness: An Introduction

Baym, Nancy K.; boyd, danah

doi:10.1080/08838151.2012.705200

Cited by 277 publications

(214 citation statements)

References 15 publications

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“…On Facebook and LinkedIn, for example, profile owners have the choice to protect their displayed information through profile security settings. 17,18 Profile security settings can be private (i.e., limiting some or all profile information access to online friends approved by the profile owner), or public (i.e., allowing any user access to the profile). Privacy settings can limit access to the profile as a whole, or settings can be customized to limit access to certain profile viewers or to particular sections of the profile.…”

Section: Observational Researchmentioning

confidence: 99%

Ethics of Social Media Research: Common Concerns and Practical Considerations

Moreno

Goniu

Moreno³

et al. 2013

Cyberpsychology, Behavior, and Social Networking

267

206

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Social media Websites (SMWs) are increasingly popular research tools. These sites provide new opportunities for researchers, but raise new challenges for Institutional Review Boards (IRBs) that review these research protocols.As of yet, there is little-to-no guidance regarding how an IRB should review the studies involving SMWs. The purpose of this article was to review the common risks inherent in social media research and consider how researchers can consider these risks when writing research protocols. We focused this article on three common research approaches: observational research, interactive research, and survey/interview research. Concomitant with these research approaches, we gave particular attention to the issues pertinent to SMW research, including privacy, consent, and confidentiality. After considering these challenges, we outlined key considerations for both researchers and reviewers when creating or reviewing SMW IRB protocols. Our goal in this article was to provide a detailed examination of relevant ethics and regulatory issues for both researchers and those who review their protocols.

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Section: Observational Researchmentioning

confidence: 99%

Ethics of Social Media Research: Common Concerns and Practical Considerations

Moreno

Goniu

Moreno³

et al. 2013

Cyberpsychology, Behavior, and Social Networking

267

206

View full text Add to dashboard Cite

show abstract

“…Indeed, methodologists detected the specific challenges involved in analysing ÔeverydayÕ online conversation (Sharf, 1999) and personal narratives (Ridderstr¿m, 2003) long before the social media boom of the late noughties. Nevertheless, the exponential growth of usergenerated content and the blurring of boundaries between private and public in the online sphere (Baym & boyd, 2012;Marwick, 2011) have raised ethical concerns on an unprecedented scale. Hence, organizations such as the AoIR have revised their framework for ethical online research as recently as 2012.…”

mentioning

confidence: 99%

Ethical dilemmas in researching sensitive issues online: lessons from the study of British disability dissent networks

Trevisan

Reilly

2014

Information, Communication & Society

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This is a preprint of an article whose final and definitive form will be published in Information, Communication & Society.This paper presents an unconventional approach to the resolution of the key ethical dilemmas raised by the study of politically charged personal content posted on social media. In particular, this study suggests that Internet research ethics should remain informed by the disciplinary perspectives of those who study online communities. Hence, Internet scholars must build on established ethical practices from their respective disciplines in such a way as to address these Ôhuman-centredÕ ethical issues. A Ômedium-cloakedÕ strategy towards data anonymization was adopted for this study of the comments posted on the Facebook pages of UK disability rights groups. Key themes were typically conveyed without the disclosure of personally identifiable information and direct quotes were only used if they could not be located using a search engine. The rationale for such an approach is elucidated in order to identify the limitations in the ways in which such ethical issues are dealt with in existing guidelines in this area. The paper suggests that the automatic categorization of disabled people and others experiencing disadvantage as Ôvulnerable groupsÕ in many of these protocols might further disempower these stakeholders through the omission of their personal stories from relevant scholarship. A more nuanced approach towards the protection of user privacy is advocated; one that allows for the use of direct quotes when it is unlikely to prove harmful to the user but also sets out to provide the maximum level of anonymity possible for those who divulge sensitive information in these semi-public spaces.

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“…(quoted in Shepherd, 2009: 160. ) In claiming that profit-making was only a secondary concern in the development of the site, Twitter effectively set the stage for its image as a benevolent platform, illustrating that the lines between private and public entities have become blurry in contemporary social media environments (Baym & boyd, 2012). Accordingly, Twitter's rhetoric along these lines has continued into the present day.…”

Section: Framing Corporate Social Responsibility: Doing Well By Doingmentioning

confidence: 99%

Doing well by doing good? Normative tensions underlying Twitter’s corporate social responsibility ethos

Busch

Shepherd

2014

Convergence

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This paper examines the rhetoric of Twitter.com in order to gain insight into the company's normative selfunderstanding, or ethos. From a business ethics perspective, we analyze Twitter's ethos in relation to debates around democratic communication and Corporate Social Responsibility (CSR). Partly thanks to its CSR strategy, Twitter has acquired the critical mass of users necessary to successfully establish a robust and financially viable social network. Despite its success, however, we argue that Twitter does not sufficiently address three ethical implications of its strategy: (1) from an ethical perspective, Twitter mainly seems to employ an 'instrumental CSR' ethos which fails to properly recognize the moral rights, responsibilities, and strategic challenges of corporate actors with regards to their stakeholders; (2) this issue becomes all the more pressing because online social networks to a certain extent have taken on the role of quasi-governmental bodies today, regulating what their users can and cannot do, thus raising questions of accountability and legitimacy; and (3) in Twitter's case, this leads to normative tension between the site's rhetoric, which is centered around civic motives, and the way its Terms of Service and licensing policies seem to favor its commercial stakeholders over its non-commercial ones.

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Socially Mediated Publicness: An Introduction

Cited by 277 publications

References 15 publications

Ethics of Social Media Research: Common Concerns and Practical Considerations

Ethics of Social Media Research: Common Concerns and Practical Considerations

Ethical dilemmas in researching sensitive issues online: lessons from the study of British disability dissent networks

Doing well by doing good? Normative tensions underlying Twitter’s corporate social responsibility ethos

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