Social workers' perspectives on the role and function of independent experts in care proceedings in Norway: Contributions and devaluation

Abstract

Independent experts are commonly used in child protection care proceedings to assess families and contribute to a sound basis for care order decisions. Yet the role and function of these experts varies across contexts, with issues raised concerning the quality and impact of their reports. Based on six focus group discussions (FGDs) with child welfare service (CWS) social workers in Norway, this study aims to advance the understanding of how independent experts are used when it comes to child protection. Reflexive thematic analysis was conducted, which revealed that the social workers mostly found the experts' contributions useful in that they provide a fresh pair of eyes and reduce the complexities in a case. However, the use of independent experts also had some negative aspects. The social workers experienced that their competence was undermined in court and had some experience working with experts whose work was of poor quality, which was unrecognized by quality control measures. This study raises timely questions about the role of the expert and suggests a clearer distinction between the function of providing expert knowledge to complement the social workers' assessments and the function of providing an independent assessment of the family on behalf of the courts.