Social Work Practice

Coulshed, Veronica; Orme, Joan

doi:10.1007/978-1-137-19255-4

Cited by 43 publications

(9 citation statements)

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“…In contrast to a relatively low key response to earlier initiatives, such as the development of the Electronic Social Care Record (ESCR) (SCIPU, 2001), or the implementation of Single Assessment Processes (SAP) (Department of Health, 2001, 2002), the senior managers in Countyshire considered these newer, transformational policies to have greater significance; their focus reflected and reinforced many of the cultural and practice based beliefs with which social work practitioners and managers were familiar. Many practitioners also welcomed the idea of this new approach, seeing in it a closer alignment with the rules of signification expressed in social work training than with the heavily process-driven structures they were working within at the time (Coulshed and Orme, 2006; Milner and O'Byrne, 2009).…”

Section: Background and Contextmentioning

confidence: 99%

Supporting Personalisation: The Challenges in Translating the Expectations of National Policy into Developments in Local Services and Their Underpinning Information Systems

Hill

2014

Social Policy & Society

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Social care policy is actively promoting integrated and personalised care. Local organisations are starting to re-engineer their business processes, review front line practice, develop new operational tools and revise their information systems to support and deliver these new approaches. This article draws on a study undertaken in one local organisation as it began to implement its response to these expectations. It uses structuration theory to explore how the macro agendas described by policy and legislation are translated into local perspectives and then further refracted through the lens of operational practice, shaping the business tools which deliver the change. The evidence suggests that there needs to be a better understanding of how the expectations of policy are interpretedand potentially distorted -through their translation into local practice, and of the role that information and information services play in enabling, or disabling the delivery of those expectations at the front line. IntroductionSocial care is experiencing a period of rapid, radical change: shifts in policy have emphasised integrated and multi-agency working; a drive towards citizen focused services has introduced the concepts of personalised and self directed care; and greater emphasis has been placed on preventative, rather than remedial, service delivery. Implicit in this policy agenda, which advocates personalised, person-centred care and encourages cross agency, seamless service provision, lies an expectation that information technology will enable both effective practice and integration across the organisations and professions involved in its delivery. This expectation has featured in a number of strategic information initiatives over recent years (SCIPU, 2001; Department of Health, 2003, 2010, highlighting the roles that information and information systems play in the delivery of care services (Harlow and Webb, 2003;Wilson et al., 2008).The implementation of these policies, and the achievements of their aims, depends on the ability of the sector to implement innovative information systems across health and social care. Yet very little research has been undertaken into the contribution that information and information systems make in supporting care practices, or how they will need to change in order to respond to these new initiatives (Rigby et al., 2011). 593This article draws on a recent study looking at information issues underpinning social care process and practice within one English Local Authority (Countyshire), and uses it to examine some of the challenges that arise when attempting to translate the expectations of policy into day-to-day practice. Background and context

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Section: Background and Contextmentioning

confidence: 99%

Supporting Personalisation: The Challenges in Translating the Expectations of National Policy into Developments in Local Services and Their Underpinning Information Systems

Hill

2014

Social Policy & Society

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“…Coulshed and Orme divide social work research knowledge into 'theory for practice', 'theory of practice' and 'theory from practice' (Coulshed and Orme, 2006). This categorization is built on different theory-practice relationships and offers different vantage points for research design.…”

Section: Introductionmentioning

confidence: 99%

“…Social work research can also be understood in terms of different forms of theoretical knowledge, the role of the researcher, as well as the degree of service user participation in practice research. Coulshed and Orme divide social work research knowledge into ‘theory for practice’, ‘theory of practice’ and ‘theory from practice’ (Coulshed and Orme, 2006). This categorization is built on different theory-practice relationships and offers different vantage points for research design.…”

Section: Introductionmentioning

confidence: 99%

“…Alternatively, ‘theory of practice’ means the development of theory about practice and is characterized by a concern over ‘how to do social work’. However, both ‘theory for practice’ and ‘theory of practice’ are criticized as not being particularly useful if not translated into strategies that help solve practical problems in context (England, 1986 quoted in Coulshed and Orme, 2006: 15). This criticism suggests that practitioners should generate theoretical knowledge from their practice experience and practical wisdom.…”

Section: Introductionmentioning

confidence: 99%

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Social work practice research innovation, implementation and implications: A case of ‘Cooperative Grounded Inquiry’ with formerly abused women in Hong Kong

Kong

2015

Qualitative Social Work

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There is a notable ethical, epistemological and practical need to recognize formerly abused women's central role in developing domestic violence services and related knowledge. For achieving social work professional accountability, methodological innovations that facilitate participation of different stakeholders in domestic violence services are required. Instead of polarizing domestic violence service providers and users, this article aims at providing deeper thoughts on methodological innovation that can facilitate coparticipation and partnership in domestic violence social work practice research. I propose a rigorous merging of Cooperative Inquiry and Grounded Theory Methodology to produce a Cooperative Grounded Inquiry which can cast light onto the promotion of participation and knowledge making in domestic violence social work services. This methodology was applied in working with formerly abused women in Hong Kong and has generated useful working principles for further application of the methodology.

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“…There are myriad social work textbooks devoted to communication and effective work with people, and most introductory guides have at least some focus on how to work face to face with those using a service (see, e.g., Coulshed & Orme, 2006;Davies, 2007;Koprowska, 2014). Communication skills are a core part of the social work curriculum, and it is required that they are assessed and students demonstrate adequate skills before they can qualify as social workers.…”

Section: Introductionmentioning

confidence: 99%

Patterns of practice: An exploratory factor analysis of child and family social worker skills

Forrester

Killian

Westlake

et al. 2019

Child & Family Social Work

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There is relatively little research on the communication skills that social workers use in direct practice with families. This study explores patterns of practice skill found in child and family social work home visits. The study analysed 127 practice interactions in family homes, coding for seven dimensions of worker skill using a coding framework drawn from motivational interviewing. Exploratory factor analysis was employed to establish patterns of skill within the data and to group key dimensions of skill. The findings make two contributions. First, three fundamental dimensions of good practice emerged, which we characterize as care and engagement, good authority, and support for behaviour change. Second, in exploring the relationship between "care" and "control" elements of social work, skilled social workers were able to combine good authority and empathic engagement, whereas those who were less skilled in use of authority were also less good at engagement. This contributes to debates about care and control in social work. The usefulness of these dimensions for conceptualizing practice in child and family social work is discussed and directions for further research are suggested. KEYWORDS child protection policy and practice, communication skills, motivational interviewing focused on direct work with children and highlighted the complexity of such conversations and the ways in which social workers manage

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Social Work Practice

Cited by 43 publications

References 0 publications

Supporting Personalisation: The Challenges in Translating the Expectations of National Policy into Developments in Local Services and Their Underpinning Information Systems

Supporting Personalisation: The Challenges in Translating the Expectations of National Policy into Developments in Local Services and Their Underpinning Information Systems

Social work practice research innovation, implementation and implications: A case of ‘Cooperative Grounded Inquiry’ with formerly abused women in Hong Kong

Patterns of practice: An exploratory factor analysis of child and family social worker skills

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