2013
DOI: 10.1177/0194599813501463
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Social Media's Role in Otolaryngology–Head and Neck Surgery: Informing Clinicians, Empowering Patients

Abstract: With the increasing availability of the Internet in the United States, patients are more frequently seeking medical information online. Oftentimes, the medical information that patients find on traditional websites is unreliable. It is a physician's duty to ensure that patients are being educated properly. Providing sound medical information through social media websites is one way in which physicians may accomplish this goal, while also improving clinic reputation, patient volume, and doctor-patient communica… Show more

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Cited by 31 publications
(40 citation statements)
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“…Social media provide opportunities to address patient expectations, offer education, receive feedback, and communicate on topics that may appeal to a wider audience of patients and families (Steehler et al, 2013). The role of social media in health care and the patient experience has been studied in the oncology (Dizon et al, 2012; Simmons et al, 2014; West, 2013) and psychiatry literature (Afsar, 2013; Landoll et al, 2013; Livingston et al, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…Social media provide opportunities to address patient expectations, offer education, receive feedback, and communicate on topics that may appeal to a wider audience of patients and families (Steehler et al, 2013). The role of social media in health care and the patient experience has been studied in the oncology (Dizon et al, 2012; Simmons et al, 2014; West, 2013) and psychiatry literature (Afsar, 2013; Landoll et al, 2013; Livingston et al, 2014).…”
Section: Introductionmentioning
confidence: 99%
“…The internet enables patients to access health information 8 (from websites or the PHR) and share information about their disease risk with others through email or on social media platforms. Gaining further insight into the patient’s information seeking and sharing behaviors following disclosure of disease risk for health promotion may help ensure available, accessible, and high quality health information, to enable patients (i.e., e-patients 2 ) to engage with their physicians.…”
Section: Introductionmentioning
confidence: 99%
“…McGee and Begg define Web 2.0 as a “collection of Web‐based technologies that share a user‐focused approach to design and functionality, where users actively participate in content creation and editing through open collaboration between members and communities of practice.” (p164) Within medicine, social media has been used to share important concepts in a year‐long elective ultrasound course, develop a monthly international urology journal club, and report on national medical conferences . Even within otolaryngology, the use of social media and apps is increasingly described …”
Section: Introductionmentioning
confidence: 99%
“…1,[6][7][8][9][10] Even within otolaryngology, the use of social media and apps is increasingly described. 11,12 Although almost all physicians own a smartphone, 13 and the Apple App store (iOS) and Google Play (Android) feature a dedicated medical app category, available apps currently do not seem to fulfill physician expectations. Apps regarding general medical knowledge are frequently requested but infrequently used.…”
Section: Introductionmentioning
confidence: 99%