2023
DOI: 10.1108/ijoem-08-2022-1340
|View full text |Cite
|
Sign up to set email alerts
|

Social media and the bottom of the pyramid: a systematic literature review and future research agenda

Abstract: PurposeThe study aims to present a systematic literature review (SLR) to understand the current status of research on social media usage among the bottom of the pyramid (BOP). The purpose of this study is to identify the research gaps in this domain and review future research agendas by using theory, context, characteristics and methods [TCCM] framework.Design/methodology/approachAn SLR, keywords co-occurrence and TCCM analysis were used to analyse and synthesize insights from 44 studies gained from Web of Sci… Show more

Help me understand this report

Search citation statements

Order By: Relevance

Paper Sections

Select...
1

Citation Types

0
0
0

Year Published

2024
2024
2024
2024

Publication Types

Select...
2
1

Relationship

0
3

Authors

Journals

citations
Cited by 3 publications
(1 citation statement)
references
References 140 publications
0
0
0
Order By: Relevance
“…Social media are a primary means of mass communication to extend the horizons of communication through the cyber space. They are considered among the best practical ways of knowledge transfer in organizations [6] . Social media can be effectively used for promotion, growth and development of businesses, and to strengthen communication and information acquisition by most people and organizations [7] .…”
Section: Introductionmentioning
confidence: 99%
“…Social media are a primary means of mass communication to extend the horizons of communication through the cyber space. They are considered among the best practical ways of knowledge transfer in organizations [6] . Social media can be effectively used for promotion, growth and development of businesses, and to strengthen communication and information acquisition by most people and organizations [7] .…”
Section: Introductionmentioning
confidence: 99%